HP Integrity Superdome SX2000 HP Insight Manager WBEM Provider Events Referenc - Page 47

The CC to XBC link pattern test failed. Probable Cause: Unspecified. WBEM EventID

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Event ID Event Severity 7896 Error 7902 Error 7903 Error 7938 Warning 7939 Warning 7940 Warning 7948 Warning 7953 Error 7963 Error 7964 Error 7965 Error 7966 Error 7973 Error Event Description System FW and the PDHC have incompatible shared memory interface revisions. Probable Cause: (Probable) Either System firmware or PDHC Firmware on the named cell was upgraded to a new major revision number and not the other. The major numbers must match when checked by the PDHC or else the cell will not be allowed to boot. Recommended Action: Use FWUU (Firmware Update Utility) to check the revision numbers of PDHC and PDC Firmware on the cell(s) called out in the event log. Compare to other cells in the complex, or, if single cell, check firmware revs. available to FWUU. WBEM EventID: 4954. WBEM ProviderName: FPL_IndicationProvider. PDH Controller firmware version is not supported with this version of MP FW. Probable Cause: PDH Controller firmware version is not supported with this version of MP FW Recommended Action: Update PDHC or MP firmware. WBEM EventID: 707. WBEM ProviderName: FPL_IndicationProvider. Power fault on cell board. Probable Cause: One or more of the DC to DC power converters on the Cell Power Board is displaying a fault condition. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 708. WBEM ProviderName: FPL_IndicationProvider. The CPU Node reported a problem initializing its node in the device tree. Probable Cause: See additional logs in determine why initialize node failed. There could be a hardware or PAL problem. WBEM EventID: 2437. WBEM ProviderName: FPL_IndicationProvider. The ExecuteCommand function failed on a CPU. Probable Cause: Inter-Processor-Interrupts may not be working, or the command may have timed out. This could be a firmware bug or hardware problem. Look for other clues in the event log. WBEM EventID: 710. WBEM ProviderName: FPL_IndicationProvider. A remote CPU is not prepared to receive a command. Probable Cause: The CPU may be stuck waiting for a previous command or may not be healthy. This could also be caused by a system resource contention problem. WBEM EventID: 711. WBEM ProviderName: FPL_IndicationProvider. An error was encountered when executing a PAL_PROC. Probable Cause: PAL was unable to be successfully called. See other event ids to determine if action needs to be taken. WBEM EventID: 614. WBEM ProviderName: FPL_IndicationProvider. CPUs loaded in wrong order. Probable Cause: CPUs not loaded in correct order. Recommended Action: Load CPUs in order 0, 1, 2, 3. WBEM EventID: 615. WBEM ProviderName: FPL_IndicationProvider. The XBC SBE and LPE errors were not cleared properly. Probable Cause: the link generated a new error Recommended Action: check CC, check link Check logs for other errors. If error is persistent, replace cell board. WBEM EventID: 1031. WBEM ProviderName: FPL_IndicationProvider. The CC to XBC link pattern test failed. Probable Cause: Unspecified. WBEM EventID: 2438. WBEM ProviderName: FPL_IndicationProvider. Error Reading a platform storage variable from the PDHC/MP. Probable Cause: Either the MP is not present, or the requested information does not exist. Ensure that the MP is functioning and that the proper data is being requested. WBEM EventID: 616. WBEM ProviderName: FPL_IndicationProvider. An error was returned on a Platform Storage Write Command to the PDHC/MP. Probable Cause: The MP is not present, may be out of space, or the command was badly formatted. Ensure that the MP has enough space and try again. If the problem persists, contact engineering. WBEM EventID: 617. WBEM ProviderName: FPL_IndicationProvider. The Sequencer was unable to find/use a needed tree node. Probable Cause: This is a bug, contact engineering. WBEM EventID: 618. WBEM ProviderName: FPL_IndicationProvider. Platform Events 47

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Event Description
Event
Severity
Event ID
System FW and the PDHC have incompatible shared memory interface revisions.
Probable Cause: (Probable) Either System firmware or PDHC Firmware on the named
cell was upgraded to a new major revision number and not the other. The major
numbers must match when checked by the PDHC or else the cell will not be allowed
to boot. Recommended Action: Use FWUU (Firmware Update Utility) to check the
revision numbers of PDHC and PDC Firmware on the cell(s) called out in the event
log. Compare to other cells in the complex, or, if single cell, check firmware revs.
available to FWUU. WBEM EventID: 4954. WBEM ProviderName:
FPL_IndicationProvider.
Error
7896
PDH Controller firmware version is not supported with this version of MP FW.
Probable Cause: PDH Controller firmware version is not supported with this version
of MP FW Recommended Action: Update PDHC or MP firmware. WBEM EventID:
707. WBEM ProviderName: FPL_IndicationProvider.
Error
7902
Power fault on cell board. Probable Cause: One or more of the DC to DC power
converters on the Cell Power Board is displaying a fault condition. Recommended
Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID:
708. WBEM ProviderName: FPL_IndicationProvider.
Error
7903
The CPU Node reported a problem initializing its node in the device tree. Probable
Cause: See additional logs in determine why initialize node failed. There could be a
hardware or PAL problem. WBEM EventID: 2437. WBEM ProviderName:
FPL_IndicationProvider.
Warning
7938
The ExecuteCommand function failed on a CPU. Probable Cause:
Inter-Processor-Interrupts may not be working, or the command may have timed
out. This could be a firmware bug or hardware problem. Look for other clues in the
event log. WBEM EventID: 710. WBEM ProviderName: FPL_IndicationProvider.
Warning
7939
A remote CPU is not prepared to receive a command. Probable Cause: The CPU may
be stuck waiting for a previous command or may not be healthy. This could also be
caused by a system resource contention problem. WBEM EventID: 711. WBEM
ProviderName: FPL_IndicationProvider.
Warning
7940
An error was encountered when executing a PAL_PROC. Probable Cause: PAL was
unable to be successfully called. See other event ids to determine if action needs to
be taken. WBEM EventID: 614. WBEM ProviderName: FPL_IndicationProvider.
Warning
7948
CPUs loaded in wrong order. Probable Cause: CPUs not loaded in correct order.
Recommended Action: Load CPUs in order 0, 1, 2, 3. WBEM EventID: 615. WBEM
ProviderName: FPL_IndicationProvider.
Error
7953
The XBC SBE and LPE errors were not cleared properly. Probable Cause: the link
generated a new error Recommended Action: check CC, check link Check logs for
other errors. If error is persistent, replace cell board. WBEM EventID: 1031. WBEM
ProviderName: FPL_IndicationProvider.
Error
7963
The CC to XBC link pattern test failed. Probable Cause: Unspecified. WBEM EventID:
2438. WBEM ProviderName: FPL_IndicationProvider.
Error
7964
Error Reading a platform storage variable from the PDHC/MP. Probable Cause:
Either the MP is not present, or the requested information does not exist. Ensure that
the MP is functioning and that the proper data is being requested. WBEM EventID:
616. WBEM ProviderName: FPL_IndicationProvider.
Error
7965
An error was returned on a Platform Storage Write Command to the PDHC/MP.
Probable Cause: The MP is not present, may be out of space, or the command was
badly formatted. Ensure that the MP has enough space and try again. If the problem
persists, contact engineering. WBEM EventID: 617. WBEM ProviderName:
FPL_IndicationProvider.
Error
7966
The Sequencer was unable to find/use a needed tree node. Probable Cause: This is a
bug, contact engineering. WBEM EventID: 618. WBEM ProviderName:
FPL_IndicationProvider.
Error
7973
Platform Events
47