HP Integrity Superdome SX2000 HP Insight Manager WBEM Provider Events Referenc - Page 45

Read of LPM Fault failed. Probable Cause: The cable from the Utilities Backplane

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Event ID Event Severity 7858 Warning 7863 Warning 7864 Warning 7865 Warning 7866 Error 7867 Error 7871 Warning 7873 Warning 7874 Warning Event Description System Backplane Power Board Fault. Probable Cause: A DC-DC converter on the named power board failed. Recommended Action: Contact HP Support personnel to troubleshoot the problem Caution: The 1.8 volt converters are N+1. The 3.3 volt converters are N+2. If there is a situation where a 1.8 fails at the same time as a 3.3 on a different power board, replace the failed 1.8 board first. WBEM EventID: 686. WBEM ProviderName: FPL_IndicationProvider. Read of EEPROM failed. Probable Cause: The I2C controller on the Utilities Board (CLU section) is bad. This will be shown by many I2C failure codes in the Error Log. These codes should identify entities on both the System Backplane and the Master IO Backplane. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 687. WBEM ProviderName: FPL_IndicationProvider. Read of EEPROM failed. Probable Cause: The cable from the Utilities Backplane to the Master IO Backplane is bad, or is not properly connected. Recommended Action: Check and reseat the Master IO Backplane Utilities cable. If no help, contact HP Support personnel to troubleshoot the problem. WBEM EventID: 688. WBEM ProviderName: FPL_IndicationProvider. Read of LPM Fault failed. Probable Cause: The cable from the Utilities Backplane to the Master IO Backplane is bad, or is not properly connected. Recommended Action: Check and reseat the Master IO Backplane Utilities cable. If no help, contact HP Support personnel to troubleshoot the problem. WBEM EventID: 689. WBEM ProviderName: FPL_IndicationProvider. IO Power Board Over temperature. Probable Cause: The ambient air is too warm. Recommended Action: Check the Error Log for other Overtemp Warnings to confirm the environmental problem. WBEM EventID: 690. WBEM ProviderName: FPL_IndicationProvider. IO Power Board Fault. Probable Cause: The named power brick on the named IO Chassis has failed. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 691. WBEM ProviderName: FPL_IndicationProvider. Voltage Margin on IO Power Board failed. Probable Cause: The IO Power Board LPM is not communicating with the CLU. Recommended Action: Some troubleshooting will be involved here. Is it the IO Power Board LPM, or the CLU. You'll have to check the Error Log for other entries related to either CLU communications problems or the IO Power Board LPM. If there are messages about other HIOPB_VOLT_MRGN_FAIL entries as well as SYS_BKP_VOLT_MRGN_FAIL, it is pointing to the CLU. WBEM EventID: 692. WBEM ProviderName: FPL_IndicationProvider. Failure to read data from a SBCH FRUID EEPROM. Probable Cause: The CLU cannot read the data contained in the EEPROM on the SBCH board in the same cabinet. Recommended Action: Contact HP Support personnel to troubleshoot the problem. If this is the only READ failure in this timeframe, replace the SBCH board following the SBCH Board Remove + Replace Procedures as soon as possible. If there are other READ failures in this same cabinet, replace the Utilities Board following the Utilities Board Remove and Replace Procedures. WBEM EventID: 694. WBEM ProviderName: FPL_IndicationProvider. Failure to read data from a UGUY FRUID EEPROM. Probable Cause: Attempted access to read the UGUY FRUID EEPROM failed. Recommended Action: If there is only one FRUID that can't be read, replace that FRU as soon as possible. If there are a lot of log entries for different FRUs, suspect the Utilities Board or the Utilities cable to those FRUs. For example, if the failures are all associated with a Master IO Backplane, the failing FRU is probably the Utilities cable to that backplane. WBEM EventID: 695. WBEM ProviderName: FPL_IndicationProvider. Platform Events 45

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Event Description
Event
Severity
Event ID
System Backplane Power Board Fault. Probable Cause: A DC-DC converter on the
named power board failed. Recommended Action: Contact HP Support personnel
to troubleshoot the problem Caution: The 1.8 volt converters are N+1. The 3.3 volt
converters are N+2. If there is a situation where a 1.8 fails at the same time as a 3.3
on a different power board, replace the failed 1.8 board first. WBEM EventID: 686.
WBEM ProviderName: FPL_IndicationProvider.
Warning
7858
Read of EEPROM failed. Probable Cause: The I2C controller on the Utilities Board
(CLU section) is bad. This will be shown by many I2C failure codes in the Error Log.
These codes should identify entities on both the System Backplane and the Master
IO Backplane. Recommended Action: Contact HP Support personnel to troubleshoot
the problem. WBEM EventID: 687. WBEM ProviderName: FPL_IndicationProvider.
Warning
7863
Read of EEPROM failed. Probable Cause: The cable from the Utilities Backplane to
the Master IO Backplane is bad, or is not properly connected. Recommended Action:
Check and reseat the Master IO Backplane Utilities cable. If no help, contact HP
Support personnel to troubleshoot the problem. WBEM EventID: 688. WBEM
ProviderName: FPL_IndicationProvider.
Warning
7864
Read of LPM Fault failed. Probable Cause: The cable from the Utilities Backplane to
the Master IO Backplane is bad, or is not properly connected. Recommended Action:
Check and reseat the Master IO Backplane Utilities cable. If no help, contact HP
Support personnel to troubleshoot the problem. WBEM EventID: 689. WBEM
ProviderName: FPL_IndicationProvider.
Warning
7865
IO Power Board Over temperature. Probable Cause: The ambient air is too warm.
Recommended Action: Check the Error Log for other Overtemp Warnings to confirm
the environmental problem. WBEM EventID: 690. WBEM ProviderName:
FPL_IndicationProvider.
Error
7866
IO Power Board Fault. Probable Cause: The named power brick on the named IO
Chassis has failed. Recommended Action: Contact HP Support personnel to
troubleshoot the problem. WBEM EventID: 691. WBEM ProviderName:
FPL_IndicationProvider.
Error
7867
Voltage Margin on IO Power Board failed. Probable Cause: The IO Power Board
LPM is not communicating with the CLU. Recommended Action: Some
troubleshooting will be involved here. Is it the IO Power Board LPM, or the CLU.
You'll have to check the Error Log for other entries related to either CLU
communications problems or the IO Power Board LPM. If there are messages about
other HIOPB_VOLT_MRGN_FAIL entries as well as SYS_BKP_VOLT_MRGN_FAIL,
it is pointing to the CLU. WBEM EventID: 692. WBEM ProviderName:
FPL_IndicationProvider.
Warning
7871
Failure to read data from a SBCH FRUID EEPROM. Probable Cause: The CLU cannot
read the data contained in the EEPROM on the SBCH board in the same cabinet.
Recommended Action: Contact HP Support personnel to troubleshoot the problem.
If this is the only READ failure in this timeframe, replace the SBCH board following
the SBCH Board Remove + Replace Procedures as soon as possible. If there are other
READ failures in this same cabinet, replace the Utilities Board following the Utilities
Board Remove and Replace Procedures. WBEM EventID: 694. WBEM ProviderName:
FPL_IndicationProvider.
Warning
7873
Failure to read data from a UGUY FRUID EEPROM. Probable Cause: Attempted
access to read the UGUY FRUID EEPROM failed. Recommended Action: If there is
only one FRUID that can't be read, replace that FRU as soon as possible. If there are
a lot of log entries for different FRUs, suspect the Utilities Board or the Utilities cable
to those FRUs. For example, if the failures are all associated with a Master IO
Backplane, the failing FRU is probably the Utilities cable to that backplane. WBEM
EventID: 695. WBEM ProviderName: FPL_IndicationProvider.
Warning
7874
Platform Events
45