HP Integrity Superdome SX2000 HP Insight Manager WBEM Provider Events Referenc - Page 97

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Event ID Event Severity 12047 Error 12048 Warning 12049 Warning 12050 Error 12069 Warning 12088 Warning 12090 Warning 12091 Warning 12101 Error 12102 Error 12103 Error 12109 Warning Event Description An invalid or non-supported TPM (Trusted Platform Module) has been detected. Ensure that the TPM is fully seated into the system board and verify the operating system is TPM capable. Probable Cause: An invalid, non supported TPM is being used in the system Recommended Action: Contact HP for support. WBEM EventID: 5193. WBEM ProviderName: FPL_IndicationProvider. Invalid or unsupported TPM detected in the system. TPM is disabled. Probable Cause: An invalid or unsupported TPM has been detected in the system. TPM is disabled. Recommended Action: Contact HP support. WBEM EventID: 5194. WBEM ProviderName: FPL_IndicationProvider. TPM failed initialization. Security features disabled. Probable Cause: Bad TPM chip Recommended Action: contact HP support. WBEM EventID: 5195. WBEM ProviderName: FPL_IndicationProvider. A CPU module's temperature has exceed the high temperature threshold or a CPU power module fault has occurred. As a result of this event, the CPU has been inhibited. The Cell must be powered off then on using the MP's PE command to clear. Probable Cause: A CPU module's temperature has exceed the high temperature threshold or a CPU power module fault has occurred. Recommended Action: Contact HP support personnel to troubleshoot the problem. WBEM EventID: 5192. WBEM ProviderName: FPL_IndicationProvider. SFW detected an error while writing to stable store flash. Probable Cause: Cosmic radiation Bad flash part Recommended Action: Reboot, if problem persists, contact HP support. WBEM EventID: 6861. WBEM ProviderName: FPL_IndicationProvider. Windows crash dump file has not been enabled. Probable Cause: The system has not been configured to save debugging information in the event of a system crash. Recommended Action: Configure writing debugging information using Windows Control Panel>System>Advance>Startup and Recovery. WBEM EventID: 5248. WBEM ProviderName: FPL_IndicationProvider. Windows paging file size or the free space of the memory dump target volume is too small. Probable Cause: The paging file or the free space of the memory dump target volume is not large enough to store the crash dump information in the event of a system crash. Recommended Action: Check the crash dump settings for the recommended Paging File size using the HP System Management Home Page or use Startup and Recovery under Windows System Properties. Also execute the disk cleanup to free some space on the target volume of the memory dump file. WBEM EventID: 5249. WBEM ProviderName: FPL_IndicationProvider. PCI interlock open with PCI power applied. Probable Cause: PCI interlock has been opened with PCI slot power on. Recommended Action: power down slot attempting to remove PCI card. WBEM EventID: 5230. WBEM ProviderName: FPL_IndicationProvider. Fault detected on low drop out regulator on I/O backplane. Probable Cause: A defective component could cause this fault. Recommended Action: Check the backplane. WBEM EventID: 5237. WBEM ProviderName: FPL_IndicationProvider. Fault detected on low drop out regulator on main backplane. Probable Cause: The specified low dropout regulator on the main backplane is reporting a fault. Recommended Action: Check the main backplane. WBEM EventID: 5238. WBEM ProviderName: FPL_IndicationProvider. Fault detected hot swap controller of specified core IO. Probable Cause: The hot swap controller for the specified core IO is reporting fault. Recommended Action: Check the specified core IO. WBEM EventID: 5250. WBEM ProviderName: FPL_IndicationProvider. An error occurred while retrieving the crossbar chip number. Probable Cause: System firmware had difficulty determining the crossbar number from the graph data structure Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 5251. WBEM ProviderName: FPL_IndicationProvider. Platform Events 97

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Event Description
Event
Severity
Event ID
An invalid or non-supported TPM (Trusted Platform Module) has been detected.
Ensure that the TPM is fully seated into the system board and verify the operating
system is TPM capable. Probable Cause: An invalid, non supported TPM is being
used in the system Recommended Action: Contact HP for support. WBEM EventID:
5193. WBEM ProviderName: FPL_IndicationProvider.
Error
12047
Invalid or unsupported TPM detected in the system. TPM is disabled. Probable Cause:
An invalid or unsupported TPM has been detected in the system. TPM is disabled.
Recommended Action: Contact HP support. WBEM EventID: 5194. WBEM
ProviderName: FPL_IndicationProvider.
Warning
12048
TPM failed initialization. Security features disabled. Probable Cause: Bad TPM chip
Recommended Action: contact HP support. WBEM EventID: 5195. WBEM
ProviderName: FPL_IndicationProvider.
Warning
12049
A CPU module's temperature has exceed the high temperature threshold or a CPU
power module fault has occurred. As a result of this event, the CPU has been inhibited.
The Cell must be powered off then on using the MP's PE command to clear. Probable
Cause: A CPU module's temperature has exceed the high temperature threshold or
a CPU power module fault has occurred. Recommended Action: Contact HP support
personnel to troubleshoot the problem. WBEM EventID: 5192. WBEM ProviderName:
FPL_IndicationProvider.
Error
12050
SFW detected an error while writing to stable store flash. Probable Cause: Cosmic
radiation Bad flash part Recommended Action: Reboot, if problem persists, contact
HP support. WBEM EventID: 6861. WBEM ProviderName: FPL_IndicationProvider.
Warning
12069
Windows crash dump file has not been enabled. Probable Cause: The system has not
been configured to save debugging information in the event of a system crash.
Recommended Action: Configure writing debugging information using Windows
Control Panel>System>Advance>Startup and Recovery. WBEM EventID: 5248. WBEM
ProviderName: FPL_IndicationProvider.
Warning
12088
Windows paging file size or the free space of the memory dump target volume is
too small. Probable Cause: The paging file or the free space of the memory dump
target volume is not large enough to store the crash dump information in the event
of a system crash. Recommended Action: Check the crash dump settings for the
recommended Paging File size using the HP System Management Home Page or use
Startup and Recovery under Windows System Properties. Also execute the disk
cleanup to free some space on the target volume of the memory dump file. WBEM
EventID: 5249. WBEM ProviderName: FPL_IndicationProvider.
Warning
12090
PCI interlock open with PCI power applied. Probable Cause: PCI interlock has been
opened with PCI slot power on. Recommended Action: power down slot attempting
to remove PCI card. WBEM EventID: 5230. WBEM ProviderName:
FPL_IndicationProvider.
Warning
12091
Fault detected on low drop out regulator on I/O backplane. Probable Cause: A
defective component could cause this fault. Recommended Action: Check the
backplane. WBEM EventID: 5237. WBEM ProviderName: FPL_IndicationProvider.
Error
12101
Fault detected on low drop out regulator on main backplane. Probable Cause: The
specified low dropout regulator on the main backplane is reporting a fault.
Recommended Action: Check the main backplane. WBEM EventID: 5238. WBEM
ProviderName: FPL_IndicationProvider.
Error
12102
Fault detected hot swap controller of specified core IO. Probable Cause: The hot swap
controller for the specified core IO is reporting fault. Recommended Action: Check
the specified core IO. WBEM EventID: 5250. WBEM ProviderName:
FPL_IndicationProvider.
Error
12103
An error occurred while retrieving the crossbar chip number. Probable Cause: System
firmware had difficulty determining the crossbar number from the graph data
structure Recommended Action: Capture IPMI event logs, look for additional errors.
Contact your HP Support Representative to analyze the fabric. WBEM EventID: 5251.
WBEM ProviderName: FPL_IndicationProvider.
Warning
12109
Platform Events
97