Lexmark T652 Service Manual - Page 71

4062 Error code or message 237.07 Error contents Description/Action Possible repair actions Paper jam around external duplex Source = External duplex. Page may be jammed in external duplex area. 1. Remove all media present in media path. 2. Check media for proper installation. 3. Check for obstructions in media path. 4. Ensure the external duplex assembly is properly installed. 5. Ensure the rear door of the external duplex is fully closed. 6. Ensure the external duplex tray is fully closed. 7. Ensure the media tray 1 is fully closed. 8. Check the lower option drive (PTO) assembly for damage. 9. Check all connections on the external duplex assembly. 10.Replace the external duplex assembly if problem remains. 1. Remove all media present in media path. 2. Replace the external duplex assembly if problem remains. Go to sensor (duplex input) static jam service check. See "Sensor (duplex input) lingering jam service check." on page 2-142. 1. Remove all media present in media path. 2. Go to sensor (duplex exit) service check. See "Sensor (duplex exit) service check (external duplex only)" on page 2-128. 3. Replace the external duplex assembly if problem remains. Go to sensor (duplex input) static jam service check. See "Sensor (duplex input) lingering jam service check." on page 2-142. 238.00 External duplex sensor static jam Source = External duplex Media remains on a sensor within the external duplex assembly during the warm up sequence. Media remains on the sensor (duplex input) during the warm up sequence. 238.01 Sensor (duplex input) static jam Source = External duplex 238.02 Sensor (duplex exit) static jam Source = External duplex Media remains on the sensor (duplex exit) during the warm up sequence. 238.03 Sensor (duplex input) static jam Sensor (duplex exit) static jam Source = External duplex Media remains on the sensor (duplex input) and the sensor (duplex exit) during the warm up sequence. Diagnostic information 2-37