Sharp MX-B402 MX-B402 MX-B402SC Operation Manual - Page 801

TROUBLESHOOTING PROBLEMS RELATED TO RECEPTION Problem Printing does not take place after reception. The received image is faint. Manual reception / polling reception are not possible. The machine does not begin fax reception. Point to check Does a message appear in the display instructing you to add toner or paper? (Printing is not possible when this screen appears.) Does a password entry screen appear? Is forwarding (Inbound Routing function) selected in the Web page for a received fax? Is the original that was faxed also faint? Is little free memory remaining? Has the reception mode been set to "Manual Reception" in the system settings? Solution Restore printing capability as instructed by the message. Enter the correct password with the numeric keys. "Hold Setting for Received Data Print" is enabled. If you do not know the password, check with your administrator. If you need to print a received fax, ask your administrator. When the Inbound Routing function is enabled in the Web pages, received faxes are automatically forwarded to a specified address. If "Print at Error" is selected when Inbound Routing is enabled, received faxes will only be printed when an error occurs. Ask the other party to send the fax again using a suitable (darker) exposure setting. Free memory by printing faxes received by confidential reception and other received data that is protected by a password, and by deleting data stored in memory boxes. When the reception mode is set to "Manual Reception", the machine will not receive faxes automatically. To have the machine receive faxes automatically, set the reception mode to "Auto Reception". ➞ System Settings > "Fax Data Receive/Forward" > "Fax Settings" > "Receive Setting" 8-30 Contents