Sharp MX-B402 MX-B402 MX-B402SC Operation Manual - Page 809

TROUBLESHOOTING PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS Problem A one-touch individual key or group key cannot be stored. Point to check Has the maximum number of keys been stored? Solution Adjust the number of stored keys. Delete one-touch keys (or group keys) that are not being used. Have functions been disabled by the administrator? Check with your administrator. Some functions may have been disabled in the system settings (administrator). A one-touch individual key or group key cannot be edited or deleted. If the key is an individual key, is the key included in a group? Remove the key from the group and then edit or delete the key. (If the key is included in multiple groups, it must be removed from all groups.) ➞ System Settings > "Address Control" > "Address Book" If multiple group keys have been stored, print the Group List in "Sending Address List" in the system settings. The list will show where the key is stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Group List" Is the key being used in a reserved transmission or a transmission in progress? Wait until the transmission is finished or cancel the transmission and then edit or delete the key. Is the key included in a program key? Remove the key from the program and then edit or delete the key. (If the key is included in program, it must be removed from program.) ➞ System Settings > "Address Control" > "Program" If multiple program keys have been stored, print the Program List in "Sending Address List" in the system settings. The list will show where individual and group keys are stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Program List" Have functions been disabled by the administrator? Check with your administrator. Some functions may have been disabled in the system settings (administrator). Has your administrator enabled a function that prevents editing/deleting? Check with your administrator. If your administrator has enabled "Default Address Setting" (on the machine) or "Inbound Routing Settings" (in the Web pages), editing/deleting will not be possible. 8-38 Contents