Brother International Entrepreneur Pro PR-1000 Users Manual - English - Page 293

Symptom Probable Cause The presser foot is set too high and not correctly positioned. The needle hits/touches the presser foot. The area around the embroidery foot hole is damaged. Remedy Consult your nearest Brother dealer. Reference Page Replace the presser foot. Consult your nearest Brother dealer. 1 Scratches or Burrs Sliding surface on hook race is not smooth. There are scratches or burrs on it. Consult your nearest Brother dealer. 1 Hook race area The needle breaks. The bobbin or bobbin case are not correctly installed. The hook is not correctly installed. Remove and reinstall bobbin and bobbin case. Consult your nearest Brother dealer. p.38, 39 The hook stopper is not correctly installed, the hook is making a complete rotation. Consult your nearest Brother dealer. The upper thread is not threaded correctly. The upper thread is catching somewhere. Pull the upper thread by hand from below the presser foot, and check that the thread moves smoothly. If the thread does not move, it is not threaded correctly. Thread the upper thread correctly. Make sure the thread is caught by the needle bar thread guide. p.56-59 Decrease the upper thread The upper thread tension is set tension and make sure tension too high. It does not run. disc rotates when pulling on p.123 A bobbin designed specifically for this machine is not used. thread. Use the correct bobbin. 7 p.35 The needle and the hook are not correctly passing each other. Hook timing may be OFF. Consult your nearest Brother dealer. There is backlash play (forward/ backward) in the needle bar case. Consult your nearest Brother dealer. The thread density of the embroidery data is too fine. Three or more overlapping stitches are being sewn. Using a data design system, correct the thread density and overstitching settings in the embroidery data. p.150 Troubleshooting 291