Epson 9880 Printer Guide - Page 154

Mac OS X or Windows., Media Type, Color Density, STANDARD, NARROW

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174 | Solving Problems Problem Colors are incorrect or missing. Your print has gaps or appears faint. Solution ◗ Make sure the Media Type setting in the printer software is correct. ◗ If you are using the color management features in Photoshop or another application, you must turn off color management in the printer driver. See page 90 (Mac OS X) or page 105 (Windows). ◗ Adjust the Color Density setting in the Paper Configuration utility. ◗ If you're using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you're using cut sheet media, make sure the printable side is face up. ◗ Run a nozzle check and cleaning cycle; see page 139. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 144. ◗ Check the ink indicators and light, and replace ink cartridges if your ink supply is low, as described on page 144. ◗ Make sure color settings in your application or printer software are correct. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 144. ◗ Make sure the Media Type setting in the printer software is correct. ◗ Run a nozzle check and cleaning cycle (see page 139). ◗ Check the ink indicators and light and replace ink cartridges if your ink supply is low, as described on page 144. ◗ The paper thickness setting is not correct for your paper. Use your printer software (page 91 for Mac OS X or page 117 for Windows) to choose the correct setting. When you're done printing with a custom paper configuration, be sure to return the setting to standard (STD). ◗ The PLATEN GAP setting is too wide. Use the menu system to change the setting to STANDARD, or to NARROW if printing on very thin paper. See page 63 for instructions. 174

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174
174
|
Solving Problems
Colors are incorrect or
missing.
◗
Make sure the
Media Type
setting in the printer software is correct.
◗
If you are using the color management features in Photoshop or another
application, you must turn off color management in the printer driver. See
page 90 (Mac OS X) or page 105 (Windows).
◗
Adjust the
Color Density
setting in the Paper Configuration utility.
◗
If you’re using a third-party RIP or non-Epson media, custom color profiles
will give you the best color reproduction.
◗
If you’re using cut sheet media, make sure the printable side is face up.
◗
Run a nozzle check and cleaning cycle; see page 139.
◗
Check the expiration date printed on each of the ink cartridges. If the
cartridge is too old, replace it as described on page 144.
◗
Check the ink indicators and light, and replace ink cartridges if your ink
supply is low, as described on page 144.
◗
Make sure color settings in your application or printer software are correct.
Your print has gaps or
appears faint.
◗
Check the expiration date printed on each of the ink cartridges. If the
cartridge is too old, replace it as described on page 144.
◗
Make sure the
Media Type
setting in the printer software is correct.
◗
Run a nozzle check and cleaning cycle (see page 139).
◗
Check the ink indicators and light and replace ink cartridges if your ink supply
is low, as described on page 144.
◗
The paper thickness setting is not correct for your paper. Use your printer
software (page 91 for Mac OS X or page 117 for Windows) to choose the
correct setting. When you’re done printing with a custom paper
configuration, be sure to return the setting to standard (
STD
).
◗
The PLATEN GAP setting is too wide. Use the menu system to change the
setting to
STANDARD
, or to
NARROW
if printing on very thin paper. See
page 63 for instructions.
Problem
Solution