Epson 9880 Printer Guide - Page 155

Media Type, High Speed, WIDER, WIDER; s, print is smeared.

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Page 155 highlights

Solving Problems | 175 Problem Your print appears blurry or smeared. The bottom edge of your print is smeared. Solution ◗ Make sure the Media Type setting in the printer software is correct. ◗ If you're printing on non-Epson media, you may need to adjust the paper thickness setting, drying time, or color density. Use your printer software (page 91 for Mac OS X or page 117 for Windows) to choose the correct setting. When you're done printing with a custom paper configuration, be sure to return the setting to standard (STD). ◗ Your paper doesn't meet the required specifications or wasn't stored in a dry, humidity-free environment. Load new paper. ◗ If you're using cut sheet media, make sure the printable side is face up. ◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a soft, clean cloth. See page 159 for cleaning instructions. ◗ Turn off the High Speed setting. ◗ The PLATEN GAP setting is too narrow. Use the control panel to change the setting to WIDE or WIDER. See page 63 for instructions. ◗ Run a nozzle check and cleaning cycle (see page 139). ◗ You may need to uninstall and reinstall the printer driver (see page 182). ◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the other side. ◗ Make sure the Media Type setting in your printer software is correct. ◗ If you're printing on non-Epson media, you may need to adjust the paper thickness setting or drying time. Use your printer software (page 91 for Mac OS X or page 117 for Windows) to choose the correct setting. When you're done printing with a custom paper configuration, be sure to return the setting to standard (STD). ◗ If printing on thick paper, the PLATEN GAP setting may be incorrect. Use the control panel to change the setting to WIDE or WIDER; see page 63. 175

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175
Solving Problems
|
175
Your print appears blurry or
smeared.
◗
Make sure the
Media Type
setting in the printer software is correct.
◗
If you’re printing on non-Epson media, you may need to adjust the paper
thickness setting, drying time, or color density. Use your printer software
(page 91 for Mac OS X or page 117 for Windows) to choose the correct
setting. When you’re done printing with a custom paper configuration, be
sure to return the setting to standard (
STD
).
◗
Your paper doesn’t meet the required specifications or wasn’t stored in a
dry, humidity-free environment. Load new paper.
◗
If you’re using cut sheet media, make sure the printable side is face up.
◗
Ink has leaked into the paper path. Wipe the paper path area of the printer
with a soft, clean cloth. See page 159 for cleaning instructions.
◗
Turn off the
High Speed
setting.
◗
The PLATEN GAP setting is too narrow. Use the control panel to change the
setting to
WIDE
or
WIDER
. See page 63 for instructions.
◗
Run a nozzle check and cleaning cycle (see page 139).
◗
You may need to uninstall and reinstall the printer driver (see page 182).
The bottom edge of your
print is smeared.
◗
The paper is curled toward the printable side. Flatten the paper or curl it
toward the other side.
◗
Make sure the
Media Type
setting in your printer software is correct.
◗
If you’re printing on non-Epson media, you may need to adjust the paper
thickness setting or drying time. Use your printer software (page 91 for Mac
OS X or page 117 for Windows) to choose the correct setting. When you’re
done printing with a custom paper configuration, be sure to return the
setting to standard (
STD
).
◗
If printing on thick paper, the PLATEN GAP setting may be incorrect. Use the
control panel to change the setting to
WIDE
or
WIDER; s
ee page 63.
Problem
Solution