HP LaserJet 5si HP LaserJet 5Si user guide - Page 110

Toner Smear, Background Gray Toner Shading, Repetitive Defects - fuser roller

Page 110 highlights

Toner Smear If toner smears appear on the leading edge (as it passes through the printer) of the paper, the paper guides are dirty. Clean the printer as described in Chapter 7. If toner on the paper is loose or can be wiped off easily, your fuser may be damaged. Contact your authorized HP dealer or your HP service representative. 6 Print Quality Background Gray Toner Shading If the amount of background toner shading becomes unacceptable: • Lower the density setting. (See "Print Density" earlier in this chapter.) This decreases the amount of background shading. • Replace the toner cartridge. • Change the paper to a lighter basis weight. • Check the printer's environment; very dry (low humidity) conditions can increase the amount of background shading. If these procedures do not fix the problem, the transfer roller may need to be replaced. Contact your authorized HP dealer or your HP service representative. Repetitive Defects If any of the following marks appear repeatedly on the printed side of the page, replace the toner cartridge: • If a repetitive mark occurs every 3 3/4 inches (94 mm) in the direction the paper passes through the printer, the toner cartridge drum is damaged. • If a repetitive mark occurs every 2 inches (51 mm) in the direction the paper passes through the printer, the developer roller is damaged. • If black lines occur every 1 1/2 inches (38 mm) on the back of the page, the charger roller is damaged. If defects occur every 2 3/8 inches (61 mm) on the back of the page, the transfer roller has toner on it. This problem will likely correct itself after a few pages. EN Print Quality 6-7

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Toner Smear
If toner smears appear on the leading edge (as it passes through the
printer) of the paper, the paper guides are dirty. Clean the printer as
described in Chapter 7.
If toner on the paper is loose or can be wiped off easily, your fuser may
be damaged. Contact your authorized HP dealer or your HP service
representative.
Background Gray Toner Shading
If the amount of background toner shading becomes unacceptable:
Lower the density setting. (See “Print Density” earlier in this
chapter.) This decreases the amount of background shading.
Replace the toner cartridge.
Change the paper to a lighter basis weight.
Check the printer’s environment; very dry (low humidity)
conditions can increase the amount of background shading.
If these procedures do not fix the problem, the transfer roller may need
to be replaced. Contact your authorized HP dealer or your HP service
representative.
Repetitive Defects
If any of the following marks appear repeatedly on the printed side of
the page, replace the toner cartridge:
If a repetitive mark occurs every 3 3/4 inches (94 mm) in the
direction the paper passes through the printer, the toner cartridge
drum is damaged.
If a repetitive mark occurs every 2 inches (51 mm) in the direction
the paper passes through the printer, the developer roller is damaged.
If black lines occur every 1 1/2 inches (38 mm) on the back of the
page, the charger roller is damaged.
If defects occur every 2 3/8 inches (61 mm) on the back of the page, the
transfer roller has toner on it. This problem will likely correct itself after
a few pages.
6
Print Quality
EN
Print Quality
6-7