IBM 2170275 Reference Guide - Page 38

Did the system beep after it, was turned on?, Yes, more than once

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Page 38 highlights

Did the system beep after it was turned on? Yes Yes, more than once No There may be a hardware problem. • If you added hardware, remove it and restart the computer to see if the problem is corrected. If the problem is corrected, you may not have installed your hardware correctly. Reinstall your hardware. For instructions on installing hardware in the system unit, see the Aptiva online help. If the problem is not corrected, see "Solving hardware problems" on page 38. • Make sure that the system memory modules are properly installed. If the memory is not installed correctly, the system will beep several times (in a 2 long beeps - 3 short beeps sequence). Reinstall the memory modules. If you hear a beep sequence other than the 2 long-3 short beeps, or if the memory modules are installed correctly, see "HelpWare support and services" on page 79 for information on obtaining service. If you have not added hardware, see "HelpWare support and services" on page 79 for information on obtaining service. There is a problem with the system unit. Find the error code or message in the section "Responding to error codes" on page 58. The system has passed the Power-On Self Test (POST). If any of these problems continue after taking the actions listed, run the diagnostics programs that came with your computer. If you need service, see "HelpWare support and services" on page 79. 34 Some simple questions to ask first...

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34
Some simple questions to ask first...
Did the system beep after it
was turned on?
Yes
There may be a hardware problem.
•
If you added hardware, remove it and restart the
computer to see if the problem is corrected. If the
problem is corrected, you may not have installed your
hardware correctly. Reinstall your hardware.
For instructions on installing hardware in the system
unit, see the Aptiva online help.
If the problem is not corrected, see “Solving hardware
problems” on page 38.
•
Make sure that the system memory modules are
properly installed. If the memory is not installed
correctly, the system will beep several times (in a 2
long beeps - 3 short beeps sequence). Reinstall the
memory modules. If you hear a beep sequence other
than the 2 long-3 short beeps, or if the memory
modules are installed correctly, see “HelpWare
support and services” on page 79 for information on
obtaining service.
If you have not added hardware, see “HelpWare
support and services” on page 79 for information on
obtaining service.
Yes, more than once
There is a problem with the system unit. Find the error
code or message in the section “Responding to error
codes” on page 58.
No
The system has passed the Power-On Self Test
(POST).
If any of these problems continue after taking the actions
listed, run the diagnostics programs that came with your
computer. If you need service, see “HelpWare support and
services” on page 79.