IBM 2170275 Reference Guide - Page 65

Floppy Disk Controller, Error, Floppy Drive A Error, Onboard Floppy Drive, Conflicts

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Troubleshooting Error code and description Here's what to do... 662 Floppy Disk Controller Error 662 Floppy Drive A Error 662 Onboard Floppy Drive Conflict(s) 962 Onboard Parallel Port Conflict(s) Load the Setup default settings in Setup. For information on using the Setup Utility, see "Using the Setup Utility" on page 71. 1 Make sure that the Diskette Drive A parameter setting is correct. For information on Setup Utility options, see the Aptiva online help. 2 Make sure the diskette drive signal cable is properly connected to the drive and to the system board. 3 Make sure the drive power cable is properly plugged in. 4 If the error still shows after doing steps 1 to 3, replace diskette drive A. It may be defective. 1 Remove all the add-on cards in the system. 2 Power on the system to see if it works without the cards. 3 Re-install the cards one by one to determine which of the cards caused the error. 4 After determining the defective card or cards, replace the cards. For instructions on installing add-on cards, see the Aptiva online help. Enter Setup and do any of the following: • Change the onboard parallel port I/O address and IRQ or disable it. • Change the add-on card parallel port I/O address and IRQ then reboot the system. For information on the Setup Utility options, see the Aptiva online help. If any of these problems continue after taking the actions listed, run the diagnostics programs that came with your computer. If you need service, see "HelpWare support and services" on page 79. Responding to error codes 61

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Responding to error codes
61
Troubleshooting
662
Floppy Disk Controller
Error
Load the Setup default settings in Setup. For
information on using the Setup Utility, see “Using the
Setup Utility” on page 71.
662
Floppy Drive A Error
1
Make sure that the Diskette Drive A parameter setting
is correct. For information on Setup Utility options,
see the Aptiva online help.
2
Make sure the diskette drive signal cable is properly
connected to the drive and to the system board.
3
Make sure the drive power cable is properly plugged
in.
4
If the error still shows after doing steps 1 to 3, replace
diskette drive A. It may be defective.
662
Onboard Floppy Drive
Conflict(s)
1
Remove all the add-on cards in the system.
2
Power on the system to see if it works without the
cards.
3
Re-install the cards one by one to determine which of
the cards caused the error.
4
After determining the defective card or cards, replace
the cards.
For instructions on installing add-on cards, see the
Aptiva online help.
962
Onboard Parallel Port
Conflict(s)
Enter Setup and do any of the following:
•
Change the onboard parallel port I/O address and IRQ
or disable it.
•
Change the add-on card parallel port I/O address and
IRQ then reboot the system.
For information on the Setup Utility options, see the
Aptiva online help.
Error code and description
Here’s what to do...
If any of these problems continue after taking the actions
listed, run the diagnostics programs that came with your
computer. If you need service, see “HelpWare support and
services” on page 79.