IBM 2170275 Reference Guide - Page 86
Need Quick Help?, What can I do on my own?, Printed documentation., Internet, Telephone
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Need Quick Help? There are two ways to get help quickly from IBM: Internet Telephone http://www.pc.ibm.com/support Please refer to the section titled "How and when do I contact the IBM PC HelpCenter?" on page 86 for information about the telephone services of HelpWare. What can I do on my own? Sometimes you can quickly solve problems that you may have with your computer. We've given you several different methods you can use to solve problems on your own. If you need to, you can still contact IBM for support. There is more information about telephone support in the section titled "How and when do I contact the IBM PC HelpCenter?" on page 86. Printed documentation. The documentation that came with your computer contains information about troubleshooting hardware and software problems. This information begins with the quick step-by-step guide on page 32 which can help you diagnose hardware and software problems. Once you know the nature of the problem, you can follow the instructions in the "Troubleshooting" section on page 29. Just match the description or error codes with your question and follow the instructions to solve the problem! 82 What do I do first?