IBM 2170275 Reference Guide - Page 89

Bulletin boards., You can reach the IBM Personal Systems Group BBS 24

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Page 89 highlights

HelpWare support and services CompuServe. If you want to use CompuServe to find information related to IBM products and services, use the "GO" word IBM. Then, from the main area, type Aptiva to get to the Aptiva support forum. Bulletin boards. You can use a Bulletin Board System (BBS) to look at public messaging areas, electronic conferences, and searchable databases. You can also download files for Operating System updates and drivers. There are many other areas of the BBS that contain helpful information and answers to frequently asked questions. You might find some of these topics on a BBS: • PC user groups • PC questions and answers • Problem-solving • Technical information You can reach the IBM Personal Systems Group BBS 24 hours a day, 7 days a week. There is no charge from IBM to use the BBS. However, long distance telephone charges may apply. Note For help with installing or "how to" questions for software, see "How and when do I purchase additional support?" on page 90. • In the United States, call 1-919-517-0001. • In Canada: • In Markham, call 905-316-4255. • In Montreal, call 514-938-3022. • In Toronto, call 416-956-7877. • In Vancouver, call 604-664-6464. • In Winnipeg, call 204-934-2735. See the Aptiva online help for more information about using communications software that came with your computer. How do I get help electronically? 85

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How do I get help electronically?
85
HelpWare support and services
CompuServe.
If you want to use CompuServe to find
information related to IBM products and services, use
the “GO” word
IBM
. Then, from the main area, type
Aptiva
to get to the Aptiva support forum.
Bulletin boards.
You can use a Bulletin Board System
(BBS) to look at public messaging areas, electronic
conferences, and searchable databases. You can also
download files for Operating System updates and
drivers. There are many other areas of the BBS that
contain helpful information and answers to frequently
asked questions. You might find some of these topics
on a BBS:
•
PC user groups
•
PC questions and answers
•
Problem-solving
•
Technical information
You can reach the IBM Personal Systems Group BBS 24
hours a day, 7 days a week. There is no charge from
IBM to use the BBS. However, long distance telephone
charges may apply.
•
In the United States, call 1-919-517-0001.
•
In Canada:
•
In Markham, call 905-316-4255.
•
In Montreal, call 514-938-3022.
•
In Toronto, call 416-956-7877.
•
In Vancouver, call 604-664-6464.
•
In Winnipeg, call 204-934-2735.
See the Aptiva online help for more information about
using communications software that came with your
computer.
Note
For help with installing or
“how to” questions for
software, see “How and
when do I purchase
additional support?” on
page 90.