Cisco RV042 User Guide - Page 64

Appendix A: Troubleshooting, Appendix A, Troubleshooting - download firmware

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Appendix A Troubleshooting Appendix A: Troubleshooting The firmware upgrade has failed. A firmware upgrade takes approximately ten minutes. An error may occur if you powered off the Router, pressed the Reset button, closed the System Management > Firmware Upgrade screen, or disconnected the computer from the Router during the firmware upgrade. If the firmware upgrade failed, repeat the firmware upgrade procedure using the System Management > Firmware Upgrade screen of the web-based utility. Refer to "Appendix F: Firmware Upgrade" for details. If the Diag LED continues to flash, the firmware image is damaged. Use the TFTP utility to upgrade the firmware. You can download the TFTP utility at www.linksys.com. Your computer cannot connect to the Internet. Follow these instructions until your computer can connect to the Internet: •• Make sure that the Router is powered on. The System LED should be green and not flashing. •• If the System LED is flashing, then power off all of your network devices, including the modem, Router, and computers. Then power on each device in the following order: 1. Cable or DSL modem 2. Router 3. Computer •• Check the cable connections. The computer should be connected to one of the ports numbered 1-4 on the Router, and the modem must be connected to the Internet port on the Router. The DSL telephone line does not fit into the Router's Internet port. The Router does not replace your modem. You still need your DSL modem in order to use the Router. Connect the telephone line to the DSL modem, insert the setup CD into your computer, and then follow the on‑screen instructions. The Router does not have a coaxial port for the cable connection. The Router does not replace your modem. You still need your cable modem in order to use the Router. Connect your cable connection to the cable modem, insert the setup CD into your computer, and then follow the on‑screen instructions. WEB: If your questions are not addressed here, refer to the Linksys website, www.linksys.com. 10/100 4-Port VPN Router 57

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57
Troubleshooting
10/100 4-Port VPN Router
Appendix A
Appendix A:
Troubleshooting
The firmware upgrade has failed.
A firmware upgrade takes approximately ten minutes. An
error may occur if you powered off the Router, pressed the
Reset button, closed the
System Management > Firmware
Upgrade
screen, or disconnected the computer from the
Router during the firmware upgrade.
If the firmware upgrade failed, repeat the firmware
upgrade procedure using the
System Management >
Firmware Upgrade
screen of the web-based utility. Refer to
“Appendix F: Firmware Upgrade” for details.
If the Diag LED continues to flash, the firmware image is
damaged. Use the TFTP utility to upgrade the firmware.
You can download the TFTP utility at www.linksys.com.
Your computer cannot connect to the Internet.
Follow these instructions until your computer can connect
to the Internet:
Make sure that the Router is powered on. The System
•
LED should be green and not flashing.
If the System LED is flashing, then power off all of
•
your network devices, including the modem, Router,
and computers. Then power on each device in the
following order:
Cable or DSL modem
1.
Router
2.
Computer
3.
Check the cable connections. The computer should
•
be connected to one of the ports numbered 1-4 on
the Router, and the modem must be connected to the
Internet port on the Router.
The DSL telephone line does not fit into the Router’s
Internet port.
The Router does not replace your modem. You still need
your DSL modem in order to use the Router. Connect
the telephone line to the DSL modem, insert the setup
CD into your computer, and then follow the on-screen
instructions.
The Router does not have a coaxial port for the cable
connection.
The Router does not replace your modem. You still need
your cable modem in order to use the Router. Connect your
cable connection to the cable modem, insert the setup
CD into your computer, and then follow the on-screen
instructions.
WEB:
If your questions are not addressed here,
refer to the Linksys website,
www.linksys.com
.