HP StorageWorks 2/16V Brocade Fabric OS Command Reference Manual (53-1000240-0 - Page 686

2 Note: Enter commands in lowercase only; mixed case is for readability. supportSave supportSave Saves support information for RASLOG, TRACE, and supportShow. Synopsis supportsave [-n][-c][-u user_name -p password] -h host_ip -d remote_dir [-R] Description Use this command to save RASLOG, TRACE, and supportShow, core file, FFDC data, and other support information to a remote FTP location. On a dual-CP system, only the local CP information is saved and supportShow information is not available on the active CP. If no operands are specified, this command enters interactive mode. To reduce the chance of missing the correct trace dump, supportSave retrieves both old (the existing dump before the command) and new (the dump triggered by the command) trace dumps. The following output files are generated: RASLOG chassisname-slot-YYYYMMDDHHMM-errDumpAll.ss Trace dumps chassisname-slot-YYYYMMDDHHMM-tracedump.dmp supportShow -all chassisname-slot-YYYYMMDDHHMM-supportShow Zone log chassisname-slot-YYYYMMDDHHMM-zone.ss RCS command log chassisname-slot-YYYYMMDDHHMM-rcscmd.ss NS event log chassisname-slot-YYYYMMDDHHMM-ns.ss FSPF log chassisname-slot-YYYYMMDDHHMM-fspfstateshow.ss FFDC ras-msgid-YYYYMMDDHHMM.ffdc All core files and panic dumps are saved in the specified remote directory chassisname-slot-YYYYMMDDHHMM-core The core files and panic dumps remain on the switch after the command is issued. The FFDC data is removed after the command is issued. If there are BP blades installed on the switch, it also retrieves a support file (as a .tar.gz file) from each slot. Operands The operands are as follows: -n Does not prompt you for confirmation. This operand is optional; if omitted, you are prompted for confirmation. -c Uses the FTP parameters saved by the command supportFtp. This operand is optional; if omitted, specify the FTP parameters through command line options or interactively. To display the current FTP parameters, run supportFtp (on a dual- CP system, run supportFtp on the active CP). Note The -c operand is mutually exclusive with -u, -p, -h, and -d. -u user_name -p password -h host_ip -d remote_dir -R Specifies the user name for the FTP server. This operand is optional; if omitted, anonymous FTP is used. Specifies the password for the FTP server. This operand is optional; if omitted, anonymous FTP is used. Specifies the IP address for the FTP server. Specifies the remote directory for the FTP server. Removes all core files on the CP and BP. It is exclusive with all other options. 2-652 Fabric OS Command Reference Manual Publication Number: 53-1000240-01