HP P Class 450/500/550/600/650/700/750 HP Visualize x- and p-Class (733,800, 8 - Page 145

If Your Local Printer Does Not Work

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Troubleshooting Your Personal Workstation If Your Personal Workstation Has a Hardware Problem If Your Local Printer Does Not Work • Make sure the printer's power switch is ON. • Verify that the power cord is plugged into the power outlet and the printer. • Verify that you have the correct cable for the printer. Make sure that it is securely connected to the correct connector (port) on the PC Workstation and printer. • Check that the printer is online. • Examine the paper feed mechanism for a paper jam. • Make sure that the printer is configured correctly for the PC Workstation and for the application. 1. Ensure the Personal Workstation's port has been correctly configured using Setup. 2. Make sure the printer is correctly set up in your operating system's configuration. 3. Ensure the application program's "print" menu has been correctly set up. (Refer to the manual supplied with the application software.) • Check that the Personal Workstation's port is working properly by running another peripheral connected to the port. • If you receive an error message, refer to the printer's manual for help. Chapter 3 145

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Chapter 3
145
Troubleshooting Your Personal Workstation
If Your Personal Workstation Has a Hardware Problem
If Your Local Printer Does Not Work
•
Make sure the printer’s power switch is ON.
•
Verify that the power cord is plugged into the power outlet and the
printer.
•
Verify that you have the correct cable for the printer. Make sure that
it
is
securely
connected
to
the
correct
connector
(port)
on
the
PC Workstation and printer.
•
Check that the printer is online.
•
Examine the paper feed mechanism for a paper jam.
•
Make
sure
that
the
printer
is
configured
correctly
for
the
PC Workstation and for the application.
1.
Ensure
the
Personal
Workstation’s
port
has
been
correctly
configured using
Setup
.
2.
Make sure the printer is correctly set up in your operating
system’s configuration.
3.
Ensure the application program’s “print” menu has been correctly
set
up.
(Refer
to
the
manual
supplied
with
the
application
software.)
•
Check that the Personal Workstation’s port is working properly by
running another peripheral connected to the port.
•
If you receive an error message, refer to the printer’s manual for help.