HP P Class 450/500/550/600/650/700/750 HP Visualize x- and p-Class (733,800, 8 - Page 172

HP Support Services

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NOTE Hewlett-Packard Support and Information Services HP Support Services HP Support Services Hewlett-Packard provides a three-year hardware warranty which includes on-site service during the first year after purchase, and a parts dispatch only during the second and third years after purchase. This warranty coverage will apply from the nearest HP or HP-authorized service outlet. HP telephone support for your Personal Workstation is available during the first year of your hardware warranty. This service will also provide technical assistance with the basic configuration and setup of your PC Workstation and for the bundled or pre-loaded operating system. Lifeline Telephone support is available during the second and third years of hardware warranty, via the Lifeline program, which is a fee-based service. HP does NOT provide support for Personal Workstations configured as network servers. We recommend HP NetServers for your network server requirements. Reloading the software bundled or pre-loaded on your Personal Workstation is not covered by the HP three-year warranty. For your bundled application, HP recommends that you keep the master CD-ROM. Your HP-authorized reseller offers various service contracts which can be tailored to your particular support needs. 172 Chapter 4

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172
Chapter 4
Hewlett-Packard Support and Information Services
HP Support Services
HP Support Services
Hewlett-Packard
provides
a
three-year
hardware
warranty
which
includes on-site service during the first year after purchase, and a parts
dispatch only during the second and third years after purchase. This
warranty coverage will apply from the nearest HP or HP-authorized
service outlet.
HP telephone support for your Personal Workstation is available during
the first year of your hardware warranty. This service will also provide
technical assistance with the basic configuration and setup of your
PC Workstation and for the bundled or pre-loaded operating system.
Lifeline Telephone support is available during the second and third years
of hardware warranty, via the Lifeline program, which is a fee-based
service.
HP does NOT provide support for Personal Workstations configured as
network servers. We recommend HP NetServers for your network server
requirements.
NOTE
Reloading
the
software
bundled
or
pre-loaded
on
your
Personal
Workstation is not covered by the HP three-year warranty. For your
bundled
application,
HP
recommends
that
you
keep
the
master
CD-ROM.
Your HP-authorized reseller offers various service contracts which can be
tailored to your particular support needs.