Intermec PX4i PX4i and PX6i High Performance Printer User's Manual
Intermec PX4i Manual
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- Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 1
PX4i | PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 2
that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. ii PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 3
06/2008 IPL: Revised to incorporate new changes and brought into FrameMaker 8. 934-040-001 06/2008 Fingerprint: Revised to incorporate new changes and brought into FrameMaker 8. 02 06/2007 IPL: Revised to support new 400 dpi printhead. PX4i and PX6i High Performance Printer User's Manual iii - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 4
Version Number Date Description of Change 01 09/2004 IPL: Initial release. Supports IPL v2.30. Fingerprint: For preproduction MAT printers. 1-960625-00 05/2004 Fingerprint: For preproduction DAT printers. iv PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 5
Media for Cut-Off Printing 24 Loading Media for Internal Batch Takeup Printing 32 Loading Media for Printing From an External Supply 41 Loading Ribbon 43 Printing a Test Label 51 Creating and Printing Labels 53 Printing on RFID Media 54 PX4i and PX6i High Performance Printer User's Manual v - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 6
802.1x Settings 96 Configuring Your Printer With PrintSet 98 Configuring Your Printer With Commands Sent From Your PC 98 Configuring Your Printer Using SmartSystems Foundation 99 Configuring Your Printer Using Wavelink Avalanche 100 vi PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 7
the Printer 105 Troubleshooting the Printer 106 Contacting Product Support 106 Understanding Error Messages 107 Troubleshooting Printer Problems and Finding Solutions 111 Resetting the Printer 117 Adjusting the Printer 118 Adjusting the Pressure Arm 118 Adjusting the Label Stop Sensor 119 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 8
176 Web Style Guide Files 177 Content of a Web Style Guide File 177 Required Environment Variables 177 Optional Environment Variables 178 x-www-url-Encoding Syntax Rules 179 Memory and Storage 180 Creating a Web Style Guide File 180 viii PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 9
Contents I Index 181 PX4i and PX6i High Performance Printer User's Manual ix - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 10
Contents x PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 11
you to touch components (such as printed circuit boards) that are susceptible to damage from electrostatic discharge (ESD). When you see this icon, you must follow standard ESD guidelines to avoid damaging the equipment you are servicing. PX4i and PX6i High Performance Printer User's Manual xi - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 12
com. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec website, click About Us > Contact Us. xii PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 13
Printers > PX4i. 4 Click the Manuals tab. 5 If your product does not have its own product page, click Support > Manuals. Use the Product Category field, the Product Family field, and the Product field to help you locate the documentation for your product. PX4i and PX6i High Performance Printer User - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 14
Before You Begin xiv PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 15
1 Using the Printer Use this chapter to familiarize yourself with the PX4i and PX6i printers. This chapter contains these sections: • Learning About the Printers • Loading Media • Loading Ribbon • Printing a Test Label • Creating and Printing Labels • Printing on RFID Media 1 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 16
"printer" unless otherwise noted. Identifying the Parts of the Printer Use this section to familiarize yourself with the parts of the printers. LEDs Screen Keypad Connector for optional cutter Print mechanism Front door Media cover Front View 2 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 17
programming language that lets you Language (IPL) design, download, and modify formats. ZSim ZSim is a Zebra™ interpreter program that interprets ZPL II or later programs. To setup, configure, and use ZSim, see the ZSim Programmer's Guide. PX4i and PX6i High Performance Printer User's Manual 3 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 18
currently running. Changing the Printer Language From the Setup Menu Language IPL Fingerprint or Direct Protocol How to Access the Command Language Menu • Go to SETUP > TEST/SERVICE > CMD LANGUAGE. • Go to SETUP > PRINT DEFS > CMD LANGUAGE. 4 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 19
A Pause Pause + Shift Setup Feed P P + S E F Description Feeds or pauses a print job. Reprints the last printed label Pauses and resumes printing. Stops a Fingerprint application. Enters Setup mode. Feeds a blank label or other media type. PX4i and PX6i High Performance Printer User's Manual 5 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 20
one of these conditions: • The printer is initializing. • The printer is waiting for external resources. • There is a printer error that requires you to perform an action. For more information, see "Troubleshooting the Printer" on page 106. 6 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 21
PX4i and PX6i can print on labels, tickets, tags, and continuous stock in various forms. The method you use to load media depends on how you want the printer to operate. The PX4i and PX6i can print in these modes: • Tear-off (straight-through) PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 22
feed out the media properly, simultaneously press the S and F keys to perform a "testfeed." If you are running IPL, save the label indicating the sensitivity number attached to the media roll. You need this number to set the media sensitivity. 8 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 23
Chapter 1 - Using the Printer To load media for tear-off printing 1 Turn off the printer. 2 Open the front door and media cover. 3 (PX6i only) Pull the locking handle down. f PX4i and PX6i High Performance Printer User's Manual 9 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 24
Chapter 1 - Using the Printer 4 Raise the printhead by turning the printhead lift lever counterclockwise. 5 If necessary, remove the empty core from the media supply roll post. 10 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 25
Chapter 1 - Using the Printer 6 If you are using a media roll with a 76 mm (3 in) core, install a 3-inch adapter on the media supply hub. 7 Fit a new roll of media on the supply post and push the roll in as far as it will go. PX4i and PX6i High Performance Printer User's Manual 11 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 26
slack absorber and forward toward the print mechanism. The slack absorber can be routed for better access and then snap-locked in open position. 9 Route the media through the print unit and push it in as far as it will go. Route the Media 12 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 27
Chapter 1 - Using the Printer Media Path 10 Lower the printhead by turning the printhead lift lever clockwise. PX4i and PX6i High Performance Printer User's Manual 13 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 28
Chapter 1 - Using the Printer 11 (PX6i only) Push the locking handle up. 12 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 14 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 29
label length of less than 25 mm (1 in). You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see "Accessories for the Printer" on page 155. PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 30
Chapter 1 - Using the Printer To load media for peel-off printing 1 Turn off the printer. 2 Open the front door and media cover. 3 (PX6i only) Pull the locking handle down. f 16 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 31
Chapter 1 - Using the Printer 4 Raise the printhead by turning the printhead lift lever counterclockwise. 5 Pull out the green clip on the liner takeup hub and dispose of any wound-up liner. PX4i and PX6i High Performance Printer User's Manual 17 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 32
Chapter 1 - Using the Printer 6 Remove any empty core from the media supply hub. 7 If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. 18 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 33
media supply hub and push the roll in as far as it will go. 9 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. PX4i and PX6i High Performance Printer User's Manual 19 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 34
Chapter 1 - Using the Printer 10 Route the media through the print unit and push it in as far as it will go. 11 Pull out approximately 40 cm (15 in) of labels and remove the labels from the liner. 40 cm/15 in 20 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 35
Chapter 1 - Using the Printer 12 Route the liner around the tear bar and back under the print unit. 13 Secure the liner to the takeup hub with the green clip and rotate the hub until the media is pulled tight. Secure the Liner PX4i and PX6i High Performance Printer User's Manual 21 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 36
Chapter 1 - Using the Printer Media Path 14 Turn the printhead lift lever clockwise to lower the printhead. 22 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 37
Chapter 1 - Using the Printer 15 (PX6i only) Push the locking handle up. 16 Adjust the position of the green edge guides so that the media is guided with a minimum of play. PX4i and PX6i High Performance Printer User's Manual 23 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 38
clean it with isopropyl alcohol. • must be enabled in Setup mode. For help, see "Configuring Your Printer From the Screen" on page 74. • is held by a latch inside the media compartment and can be tilted forward to facilitate loading media. 24 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 39
in the closed position during operation. Turn off the power or disconnect the cutter before cleaning. Keep your fingers away from cutting edges. To load media for cut-off printing 1 Turn off the printer. 2 Open the cutter and media cover. PX4i and PX6i High Performance Printer User's Manual 25 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 40
Chapter 1 - Using the Printer 3 (PX6i only) Pull the locking handle down. 4 Turn the printhead lift lever counter-clockwise to raise the printhead. 26 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 41
Chapter 1 - Using the Printer 5 Remove any empty core from the media supply hub. 6 If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. PX4i and PX6i High Performance Printer User's Manual 27 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 42
media supply hub and push the roll in as far as it will go. 8 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. 28 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 43
Chapter 1 - Using the Printer 9 Route the media through the print unit and push it in as far as it will go. Route the Media Media Path PX4i and PX6i High Performance Printer User's Manual 29 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 44
Chapter 1 - Using the Printer 10 Turn the printhead lift lever clockwise to lower the printhead. 11 (PX6i only) Push the locking handle up. 30 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 45
Chapter 1 - Using the Printer 12 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 13 Route the media through the cutter between the two guide plates. PX4i and PX6i High Performance Printer User's Manual 31 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 46
takeup hub can accommodate 30 to 40% of a full-size media roll. Internal batch takeup can be used for these types of media: • Self-adhesive labels fitted on liner • Pre-perforated tickets with gaps • Pre-perforated tickets with marks 32 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 47
Chapter 1 - Using the Printer To load media for internal batch takeup printing 1 Turn off the printer. 2 Open the front door and media cover. 3 Turn the printhead lift lever counter-clockwise to raise the printhead. PX4i and PX6i High Performance Printer User's Manual 33 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 48
Chapter 1 - Using the Printer 4 Remove any empty core from the media supply hub. 5 Loosen the single screw that holds the guide plate at the rear of the media compartment. 34 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 49
Chapter 1 - Using the Printer 6 Remove the tear bar from the print unit and replace it with the guide plate. 7 If you are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. PX4i and PX6i High Performance Printer User's Manual 35 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 50
media supply hub and push the roll in as far as it will go. 9 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. 36 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 51
Chapter 1 - Using the Printer 10 Route the media through the print unit and push it in as far as it will go. 11 Pull out approximately 40 cm (15 in) of labels. 40 cm/15 in PX4i and PX6i High Performance Printer User's Manual 37 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 52
Chapter 1 - Using the Printer 12 Route the labels around the guide plate and back under the print unit to the takeup hub. 13 Wind up some of the media on the takeup hub and secure it with the green clip. Winding and Securing the Media 38 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 53
Chapter 1 - Using the Printer Media Path 14 Turn the printhead lift lever clockwise to lower the printhead. PX4i and PX6i High Performance Printer User's Manual 39 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 54
1 - Using the Printer 15 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 16 Close the media cover, but keep the front door open. 17 Press F to advance the media and adjust the media feed. 40 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 55
• Fit the fanfold guide into the upper slot in the rear plate when the supply is at the same level as the printer or in peel-off mode. • Fit the fanfold guide into the lower slot in the rear plate when the supply is placed lower than the printer. PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 56
Chapter 1 - Using the Printer 2 Feed the media through the slot in the rear plate. Feeding Media Through the Upper Slot 42 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 57
printout that is less vulnerable to external influences, such as oil, chemicals, heat, and sunlight than direct thermal printing. Make sure to select ribbon that matches the type of receiving face material and set up the printer accordingly. PX4i and PX6i High Performance Printer User's Manual 43 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 58
Chapter 1 - Using the Printer To load ribbon for thermal transfer printing 1 Open the front door and media cover. 2 (PX6i only) Pull the locking handle down. f 44 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 59
Chapter 1 - Using the Printer 3 Turn the printhead lift lever counter-clockwise to raise the printhead. 4 Remove any unused ribbon and the empty ribbon core. EasyCoder PX4i PX4i and PX6i High Performance Printer User's Manual 45 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 60
supply bobbin and move it so it snaps into the first (innermost) groove. 55-60 mm (2.1-2.3") • If your ribbon is 88 to 90 mm (3.5 in) wide, compress the ribbon supply bobbin and move it so it snaps into the second groove. 80-90 mm (3.5") 46 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 61
, compress the ribbon supply bobbin and move it so it snaps into the third (outermost) groove. 110 mm (4.3") 6 Press the ribbon roll onto the ribbon supply bobbin and route the ribbon through the print unit. Pull out 20 cm (8 in) of ribbon. PX4i and PX6i High Performance Printer User's Manual 47 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 62
releasing the ribbon, turn the printhead lift lever clockwise to lower the printhead and lock the ribbon. 8 Press the cardboard core at the front end of the ribbon onto the rewind hub. During printing, the rewind hub rotates counterclockwise. 48 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 63
Chapter 1 - Using the Printer 9 Turn the printhead lift lever counter-clockwise to raise the printhead. 10 Wind up the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight. PX4i and PX6i High Performance Printer User's Manual 49 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 64
Chapter 1 - Using the Printer 11 Turn the printhead lift lever clockwise to lower the printhead. 12 Close the front door and media cover. 50 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 65
Ribbon (TTR). a On your printer's keypad, press T to enter the Setup menu. b If you are using Fingerprint, go to Media > Paper Type > Transfer. If you are using IPL, go to Media > Paper Type > TTR. c Press E. d Press T to exit the Setup menu. Printing a Test Label You can print a test label (perform - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 66
darkness due to uneven printhead pressure or bad energy regulation to the printhead. Contains bar codes with different characteristics and useful information about the printer model, program version, print speed, and media sensitivity setup. 52 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 67
for your printer on the Intermec website at www.intermec.com. You can also use Fingerprint and IPL to create and print labels. For more information, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. PX4i and PX6i High Performance Printer User's Manual 53 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 68
to Gen 2 RFID tags, set the start and length parameters of the RFID tag field setup command (a) to even numbers. For help configuring RFID parameters, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. 54 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 69
2 Connecting the Printer This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Connecting Peripherals to the USB Host Port 55 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 70
only) XON/XOFF, data from host (Fingerprint only) New line (Fingerprint only) Receive buffer (Fingerprint only) Transmit buffer (Fingerprint only) Default Setting 9600 8 None 1 Disable Disable Disable Disable CR/LF 1024 bytes 1024 bytes 56 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 71
the Printer to a PC Through the IEEE 1284 Port You can use the parallel connection with LabelShop or Intermec InterDriver. The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode. PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 72
IP address from the network (DHCP+BOOTP). You can use the network connection with LabelShop or the Intermec InterDriver. You can also use this connection to send commands directly to the printer through a terminal connection (Telnet) or FTP. 58 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 73
When you are prompted, enter your login and password. The default values are: login = admin, password = pass. For help using the printer web page to configure your printer, see "Configuring Your Printer From the Printer Home Page" on page 76. PX4i and PX6i High Performance Printer User's Manual 59 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 74
) and press Enter. The home page of the printer appears. To configure the IP settings serially using IPL 1 Connect the printer to your PC using a serial cable. For help, see "Connecting the Printer to a PC Through the Serial Port" on page 56. 60 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 75
command to take effect. 3 Disconnect the printer from the PC. 4 On your PC, enter the IP address of the printer in support PEAP, TTLS, LEAP, and EAP-FAST. For LEAP authentication, the printer supports Open EAP, but does not support Network EAP. PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 76
. 6 Step through the Add Printer Wizard until you have successfully added your printer. 7 In the Printer Tasks box, click Wireless Setup Wizard. 8 Step through the Wireless Setup Wizard to set up wireless network and security parameters. 62 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 77
make sure it has an IP address allocated to it. Use the following sections to set most of your wireless communication settings. For more information, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. PX4i and PX6i High Performance Printer User's Manual 63 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 78
, use "%nn," where nn is two hexadecimal digits representing the value of the character Note: The default password for logging in as an admin is "pass." If you have changed the password, you will need to use your password instead of "pass." 64 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 79
also send the WPA_PSK command that does not contain a value: setup "wlan","WPA","OFF" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","" setup write "wlan","uart1:" To view the 802.1x values, send this command: setup write "8021x","uart1:" PX4i and PX6i High Performance Printer User's Manual 65 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 80
commands to set a certificate and enable validation: setup "8021x","CA_CERT","c:/test.pfx@export" setup "8021x","VALIDATE","ON" where c:/test.pfx is the location and name of the certificate on the printer and export is the passphrase. 66 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 81
you will need to use your password instead of "pass." 2 Send the following commands to configure the WEP keys. The following example sets WEP key 1 to 01234 and enables WEP key 1. ws,WEP1,0x3031323334 ws,.WEP_KEY,1 PX4i and PX6i High Performance Printer User's Manual 67 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 82
, use "%nn," where nn is two hexadecimal digits representing the value of the character Note: The default password for logging in as an admin is "pass." If you have changed the password, you will need to use your password instead of "pass." 68 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 83
,xxxx ws,EAP_PASS,xxxx where xxxx is the unique username and the unique password for this protocol. 4 If you are using TTLS, you may need to send this command to set set ACQUIRE_PAC to on: ws,ACQUIRE_PAC,ON PX4i and PX6i High Performance Printer User's Manual 69 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 84
is also returned. • You may need to send the following command several times for the wireless station to connect: ws,ACTIVE,1 Connecting on the printer: • USB mass storage device • Keyboard • Bar code scanner • USB hub 70 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 85
USB keyboard to input data in Fingerprint applications. Some applications may require more complex input from users than the simple push of a button. The printer comes with five keyboard layouts: US, Swedish, French, German, and User Defined. PX4i and PX6i High Performance Printer User's Manual 71 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 86
, you can only connect one USB mass storage device and one HID (keyboard or scanner) peripheral to the USB hub at a time. If the USB hub is powered, you can connect multiple USB mass storage devices and multiple HID peripherals at once. 72 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 87
3 Configuring the Printer Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics. This chapter contains these sections: • Configuring Your Printer • Choosing an Ethernet or Wireless Network • Upgrading Firmware • Downloading Fonts and Graphics - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 88
. The main menus of the setup tree are organized in a loop. Each main menu branches out to a number of sub-menus. If you have optional accessories installed in your printer, the firmware adds the necessary setup parameters to the Setup tree. 74 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 89
COM SETUP: NETWORK SETUP: MEDIA SETUP: TEST/SERVICE The Main Levels of the Setup Menu in IPL SETUP: RFID Option For more information on the IPL and Fingerprint menu systems, see Appendix C, "Fingerprint and IPL Setup Menus" on page 165. PX4i and PX6i High Performance Printer User's Manual 75 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 90
for the settings you want to configure. 6 When you are prompted, enter your login and password. The default values are: login = admin, password = pass. Use the next sections to understand and configure the settings on each configuration page. 76 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 91
the settings you want to change. 3 Click Submit Setup. Configuring Media Settings Use the media page to view and change media settings such as XSTART position, media type, and contrast. To configure media settings 1 Click Printer > Media. PX4i and PX6i High Performance Printer User's Manual 77 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 92
(Printer With RFID Option) Use the RFID page to configure settings for printing on RFID media. To configure media settings 1 Click Printer > Rfid. 2 Enter the correct information for the RFID media you are using. 3 Click Submit Setup. 78 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 93
of the head resistance is read-only and is measured by the firmware when the printer starts up. To configure print engine settings 1 Click Printer > Print Engine. 2 Enter the correct information for the print engine. 3 Click Submit Setup. PX4i and PX6i High Performance Printer User's Manual 79 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 94
Testfeed [value] Calibrates the label stop sensor performs a testfeed. Selecting this setting is equivalent to issuing the TESTFEED command on the printer. Ribbon Sensor Detects if the printer runs out of ribbon during printing. [value] 80 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 95
Setup Returns the printer to factory default settings. Passwords, alerts, and the selected application are not changed. Reboot Reboots the printer. Print Test Label Prints the predefined test label you choose. Command Language Sets the command language to Fingerprint, Direct Protocol, IPL - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 96
the printed label is not taken from the (Fingerprint only) printer. This setting applies to label and ticket media and requires an optional label taken sensor. Cutter Error There was an error related to the label cutter. Head Lifted A printer job was sent to the printer while the printhead was - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 97
, change passwords, and set restrictions. To configure general network settings 1 Click Network Admin > General. 2 View or update your settings. Note: To enter a new password, you need to check the Set password check box. 3 Click Submit General settings. PX4i and PX6i High Performance Printer User - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 98
(Fingerprint only) Defines who may change the network node in the setup. This setting is not supported if you are setting up the printer from its internal keyboard. Users allowed to change wireless settings: Defines who may change WLAN or 802.1x settings. 84 PX4i and PX6i High Performance Printer - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 99
Network Admin > Mail. 2 Select the mail server settings and enter mail addresses. 3 Click: • Submit Mail Settings to send the changes to the printer. • Submit & Send test mail to send the changes to the printer and test your new settings. PX4i and PX6i High Performance Printer User's Manual 85 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 100
IP Selection in the TCP/IP section. • Manual settings: Choose this option to manually configure the Mail Server address and port. The default port is 25. Defines the e-mail addresses to use when the printer with a comma (,) or a semicolon (;). 86 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 101
trap settings. You can define up to four authentication failure traps. After you add a trap, it appears in the Trap Address Settings list. You can edit or delete each trap in the list by clicking Edit or Delete. 4 Click Submit SNMP settings. PX4i and PX6i High Performance Printer User's Manual 87 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 102
. The default port if 162. • Trap Community: Defines the community to which SNMP traps will be sent. • Friendly Name: A user-defined text string that identifies the trap. • Trap Enable Status: Defines whether the specified trap is enabled. 88 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 103
is assigned to the printer. You can choose between DHCP, BOOTP, DHCP+BOOTP, or MANUAL. Address: The current IP address of the printer. Netmask: Manually assigned netmask for the printer. Default Router: The IP address of the default router. PX4i and PX6i High Performance Printer User's Manual 89 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 104
the configuration of your DHCP server. NET1 TCP Port Number: The port number for raw TCP. The default is 9100. NET1 Queuing: Determines whether queuing for the TCP port is turned on, off, or enabled for multiple network connections (Multi). 90 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 105
the changes to take effect. Note: Once you change the network type to Wireless 802.11, you cannot communicate with the printer using Ethernet. You need to change the command through the Setup menu or send a command through a serial connection. PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 106
Printer Configuring Avalanche Settings Use the Avalanche page to view and change Wavelink Avalanche settings. To configure Avalanche settings 1 Click Network Admin > Avalanche. 2 View or update your user name and password in the entry fields. 92 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 107
page to view or change the SmartSystems server IP address and the master port number. To configure the SmartSystems settings 1 Click Network Admin > SmartSystems. 2 View or change the settings. 3 Click Submit SmartSystems settings. PX4i and PX6i High Performance Printer User's Manual 93 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 108
WEP key Description The network name of the printer. Set the operating mode of the device to Ad-Hoc or Infrastructure. Set Wired Equivalent Privacy (WEP) to on or off. You can enter values for up to 4 WEP keys. Chooses the active WEP key. 94 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 109
the printer is connected. (Read only) Radio signal strength of the access point. (Read only) Speed of the current connection. (Read only) Shows the country short names provided by the 802.11d standard for the currently selected region or country. PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 110
in your printer. Use the 802.1x page to view and change 802.1x security settings. To configure 802.1x settings 1 Click Network Admin > 802.1x. 2 View or update your settings. LEAP • PEAP • EAP-FAST • Off (disables 802.1x security) (default) 96 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 111
one of them. The default is "" (any common name). Server Certificate Enables certificate validation. Specifies whether or not Validation (TTLS to check if the installed CA certificate is the root of the and PEAP only) server certificate. PX4i and PX6i High Performance Printer User's Manual 97 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 112
and IPL, see Appendix C, "Fingerprint and IPL Setup Menus" on page 165. Fingerprint automatically sends feedback to HyperTerminal as you type. If you want to see what you are typing with IPL, you need to perform the following procedure. 98 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 113
. You can download SmartSystems Foundation at no charge from the Intermec website. For more information on SmartSystems, go to www.intermec.com/SmartSystems. To purchase an AutoDeploy license, contact your local Intermec sales representative. PX4i and PX6i High Performance Printer User's Manual 99 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 114
"Configuring Your Printer Using SmartSystems Foundation" on page 99. • from the printer home page. For help, see "Configuring the Network Type" on page 91. • using PrintSet. For help, see "Configuring Your Printer With PrintSet" on page 98. 100 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 115
or Wireless 802.11. • If you are using IPL, send this command to the printer: n,,,p where p is either 0 (select Ethernet interface) or 1 (Select Wireless 802.11 interface). 3 Reboot the printer for the change to take effect. PX4i and PX6i High Performance Printer User's Manual 101 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 116
your printer. 4 Go to Printer > Firmware Wizard. 5 Follow the steps to update your firmware. To upgrade using a CF card 1 Copy the firmware upgrade file to a CF card. 2 Insert the CF card in the appropriate slot on the back of your printer. 102 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 117
your printer. To upgrade using a serial or USB connection • Use Fingerprint or IPL commands to send the upgrade file to your printer. For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. PX4i and PX6i High Performance Printer User's Manual 103 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 118
on the Intermec website at www.intermec.com. • Fingerprint or IPL commands. For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. • a CompactFlash card or external 2 GB USB mass storage device. 104 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 119
possible solutions to problems you may encounter while using the printer. This chapter also contains information on booting the printer and performing routine maintenance. This chapter contains these sections: • Troubleshooting the Printer • Adjusting the Printer • Maintaining the Printer 105 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 120
you have the following information ready: • Printer serial number • Firmware type and version • Ethernet, wireless, or serial port settings You can find all of the information listed above in the printer menu system or on a test print page. 106 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 121
to the type of firmware you are running. • have corresponding error numbers. • cause the Intermec Ready-to-Work indicator to blink or turn off. Fingerprint Error Messages Message Description Ready-to-Work Error Indicator Status Number Out of paper The printer is out of paper. Load a new roll of - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 122
error in the loaded program file. Blinking RtW blink by This condition is set by the Fingerprint SYSHEALTH Blinking application command. For more information, see the Intermec Fingerprint Command Reference Manual. 1008 1606 1320 1321 108 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 123
Maintenance Off Power supply The power supply is overheated and needs to cool Off Over down. temperature Printhead too The printhead is overheated and needs to cool down. Off hot You need to resend your print job. 1718 1088 PX4i and PX6i High Performance Printer User's Manual 109 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 124
F button to resume. Blinking Paused This is not an error condition. This message appears Blinking when the print job is paused. Setup mode entered. Off IP link error. No network connection. Blinking 1005 1031 1027 1058 1022 1059 1701 110 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 125
the Printhead Pressure" on page 123. • Replace the printhead. For help, see "Replacing the Printhead" on page 130. The printout is weaker on one side. Adjust the pressure arm. For help, see "Adjusting the Pressure Arm" on page 118. PX4i and PX6i High Performance Printer User's Manual 111 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 126
Try these possible solutions in order: • The printhead may be failing. Replace the printhead. For help, see "Replacing the Printhead" on page 130. • The strobe signal may be failing. For help, contact your Intermec service representative. 112 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 127
in order: • You may need to adjust the label stop sensor. For help, see "Adjusting the Label Stop Sensor" on page 119. • The printhead pressure may be too high. Decrease the printhead pressure. For help, see "Adjusting the Printhead Pressure" on page 123. PX4i and PX6i High Performance Printer User - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 128
and Possible Solutions Problem I loaded my printer with RFID media, but it is not writing to the tags. Possible Solution After you load RFID media, restart the printer or run a TESTFEED to let the printer identify the RFID media type. 114 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 129
is printing "VOID" labels. Fingerprint printers, run a TESTFEED. For IPL printers, raise and lower the printhead, and then press F or turn on the printer. • You may need to modify the TAGADJUST parameter. • You may need to adjust the output power (field strength) to the antenna. When I try - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 130
1327 RFID duty cycle exceeded. 1328 RFID lock error. Tag cannot be locked. 1329 RFID access error. Tag is locked. Note: If you are using Intermec Direct Protocol, error codes 1320 to 1329 are supported and displayed with the error text. 116 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 131
press E to reset the printer to its factory default settings. The parameters are reset and the printer continues the normal startup process. If you do not press E within 10 seconds, the normal startup continues and the printer is not reset. PX4i and PX6i High Performance Printer User's Manual 117 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 132
. A poorly adjusted pressure arm may be detected by a weaker printout on either side of the media path. To adjust the pressure arm 1 Turn off the printer. 2 Open the front door and media cover. 3 If necessary, remove the ribbon. 118 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 133
slots or black marks in continuous stock, depending on the printer's media type setup. The LSS must be aligned with the gaps, slots, or black marks. If you are using irregularly shaped labels, align the LSS with the front tips of the labels. PX4i and PX6i High Performance Printer User's Manual 119 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 134
can also use the markings, spaced at 1 cm (0.39 in) intervals, on the lower guide plate. This method can be especially useful for black marks. Be sure to measure the lateral position of the black marks with a ruler before loading the media. 120 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 135
in position, is blocked by dust or stuck labels, or is defective in some way. 8 Check gap detection: a Lift the printhead. b Slowly pull out the media. When the LSS detects a gap or detection slot, the cursor moves to the right. LSS AUTO PX4i and PX6i High Performance Printer User's Manual 121 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 136
Ribbon" on page 43. • the LSS guides are clean and free from stuck labels or other objects that may interfere with the light that goes from one part of the LSS to the other. For help, see "Cleaning the Printer with another type of media. 122 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 137
2 Print test labels to check the print quality. For help, see "Printing a Test Label" on page 51. To return the printhead pressure to the factory default setting • Tighten the knob (+) as much as you can, and then loosen it (-) four full turns. PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 138
automatically feeds another label. 3 Repeat Steps 1 and 2 until you are sure the LTS is working properly. 4 Press E to stop the test and exit. 1 Press E. 2 Enter a new LTS value within the range indicated in the LTS Adjust menu (0 to 10). 124 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 139
cleaning the printer: • Always remove the power cord before cleaning. • Never spray the printer. Protect it from water when cleaning the premises. • Never use any sharp tools for removing stuck labels. The printhead and rollers are delicate. PX4i and PX6i High Performance Printer User's Manual 125 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 140
the beam of light. If necessary, clean the guides. Isopropyl alcohol [(CH 3)2CHOH; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. To clean the media guides 1 Open the front door and media cover. 126 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 141
-lock, lift the edge of the lower guide, and pull the lower guide straight out. 4 Clean the guides with a cleaning card or a soft cloth soaked in isopropyl alcohol. Be careful not to scratch the guides. 5 Replace the upper and lower guides. PX4i and PX6i High Performance Printer User's Manual 127 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 142
moistened with isopropyl alcohol. Isopropyl alcohol [(CH 3)2CHOH; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. To clean the printhead 1 Turn off the printer. 2 Open the front door and media cover. 128 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 143
Open the cleaning card envelope and pull out the cleaning card. Read the warning text. 6 Insert most of the cleaning card under the printhead, and then lower the printhead. 2.5 c(1min) 7 Pull out the cleaning card and raise the printhead. PX4i and PX6i High Performance Printer User's Manual 129 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 144
temperature. You must turn off the power before replacing the printhead. The firmware can only detect the new printhead when the printer is restarted. To replace the printhead 1 Turn off the printer. 2 Open the front door and media cover. 130 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 145
Chapter 4 - Troubleshooting and Maintaining the Printer 3 (PX6i only) Pull the locking handle down. f 4 Turn the printhead lift lever counter-clockwise to raise the printhead. 5 Remove any media and transfer ribbon. PX4i and PX6i High Performance Printer User's Manual 131 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 146
4 - Troubleshooting and Maintaining the Printer 6 Pull the printhead bracket away from the magnet in the pressure arm. 7 Disconnect the hooks of the printhead bracket from the shaft, and pull out the printhead as far as the cables allow. 132 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 147
Chapter 4 - Troubleshooting and Maintaining the Printer 8 Disconnect the cables from the printhead. Note the snap-lock on the inner connector. Pull at the connectors, not at the cables. 9 Connect the two cables to the replacement printhead. PX4i and PX6i High Performance Printer User's Manual 133 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 148
and Maintaining the Printer 10 Connect the hooks of the printhead bracket to the headlift shaft. Make sure that the cables are not in the way. 11 Turn the printhead lift lever clockwise so the magnet engages the printhead bracket. 134 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 149
Chapter 4 - Troubleshooting and Maintaining the Printer 12 (PX6i only) Push the locking handle up. 13 Load a new supply of media and ribbon. For help, see "Loading Media" on page 7 and "Loading Ribbon" on page 43. PX4i and PX6i High Performance Printer User's Manual 135 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 150
Chapter 4 - Troubleshooting and Maintaining the Printer 136 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 151
A Specifications This appendix contains specifications for the printer and media. It also contains information about accessories for the printer. 137 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 152
in) PX4i Weight: 12.85 kg (28.4 lb) PX6i Dimensions: 33.5 x 48.2 x 23.8 cm (13.2 x 19.0 x 9.4 in) PX6i Weight: 14.8 kg (32.6 lb) Power Specifications Printer Voltage: CompactFlash (CF) card (optional) • USB memory device (optional) 138 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 153
fitted Ribbon Width PX4i 55 to 114 mm (2.17 to 4.5 in) PX6i 76.2 to 168 mm (3 to 6.61 in) Ribbon Roll Outer Diameter (maximum) 80 mm (3.15 in) ± 450 m (1476 ft) of ribbon Ribbon Roll Core Inner Diameter 25 mm (1 in) Print Directions 4 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 154
Baud rate Character Length or Data Bits Parity Stop Bits Handshaking Default Setting 9600 8 None 1 none (Fingerprint XON/XOFF (IPL) The printer end of the serial cable is a DB9 pin and the DC, Max 500 mA Transmit data Receive data Ground 140 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 155
the printer has a USB Type A connector on one end to connect to the PC and a USB Type B connector on the other end to connect to the printer. You do not need to configure communications for the USB port. USB Type A Connector USB Type B Connector PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 156
cable. The interface supports 10/100 Mbps Fast Ethernet (10BASE-T, 100BASE-TX) and is fully compliant with the IEEE 802.3u standard. The network card MAC address can be found on the label below the socket. Ethernet Socket Ethernet Connector 142 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 157
10BASE-T Parallel IEEE 1284 Interface The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode. Parallel Host Printer Printer Printer Printer Comments Max 500 mA Printer PX4i and PX6i High Performance Printer User's Manual 143 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 158
(1.00 in) 76 mm (3.00 in) 114.3 mm (4.50 in) 170 mm (6.69 in) Non-Adhesive Strip Media Width (a) Printer PX4i PX6i Measurement Maximum Minimum Maximum Minimum Value 120 mm (4.72 in) 25.0 mm (1.00 in) 170 mm (6.69 in) 76.0 mm (3.00 in) 144 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 159
Media Type Set media type to one of these values: • Fingerprint: • FIX LENGTH STRIP • VAR LENGTH STRIP • IPL: CONTINUOUS a Appendix A - Specifications Non-Adhesive Strip Non-Adhesive Strip PX4i and PX6i High Performance Printer User's Manual 145 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 160
.4 mm (4.66 in) 23.8 mm (0.94 in) 168.4 mm (6.63 in) 74.4 mm (2.93 in) Media Type Set media type to one of these values: • Fingerprint: • FIX LENGTH STRIP • VAR LENGTH STRIP • IPL: CONTINUOUS 146 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 161
b b Self-Adhesive Strip Self-Adhesive Labels External Media Width Including Liner (a) Printer PX4i PX6i Measurement Maximum Minimum Maximum Minimum Value 120 mm (4.72 in) 25.0 mm (1.00 in) 170 mm (6.69 in) 76.0 mm (3.00 in) PX4i and PX6i High Performance Printer User's Manual 147 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 162
this in their unique application. Label Gap (e) Measurement Maximum Recommended Minimum Value 25.0 mm (0.98 in) 3.0 mm (0.12 in) 1.2 mm (0.05 in) The Label Stop Sensor (LSS) must be able to detect the extreme front edges of the labels. 148 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 163
Appendix A - Specifications c d SELF-ADHESIVE LABELS b b FEED DIRECTION Self-Adhesive Labels Media Type Set media type to one of these values: • Fingerprint: LABEL (w GAPS) • IPL: GAP PX4i and PX6i High Performance Printer User's Manual 149 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 164
(0.28 in), that batch printing is used, and that no pull back of the media is performed. Intermec does not guarantee that such short tickets will work, but it is up to users to test this in their (0.98 in) 1.6 mm (0.06 in) 1.2 mm (0.05 in) 150 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 165
to one of these values: • Fingerprint: GAP STOCK • IPL: GAP Note: Do not allow a perforation to break the edge of the media, because the media may split and jam the printer. cb e d TICKETS & TAGS FEED DIRECTION Tickets With Gaps (Gap Stock) PX4i and PX6i High Performance Printer User's Manual 151 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 166
size. LSS Detection Position (c) This position is variable. For help, see "Adjusting the Label Stop Sensor" on page 119. Black Mark Width (d) Measurement Maximum Recommended Minimum Value Full media width mm (0.13 in) 1.27 mm (0.05 in) 152 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 167
, if your are running Fingerprint, you can use the command LBLCOND to temporarily disable the sensor for a specified amount of media feed to avoid unintentional detection. For help, see the Intermec Fingerprint Command Reference Manual. PX4i and PX6i High Performance Printer User's Manual 153 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 168
RFID Tags or Inlays When printing on RFID media, special Intermec-approved RFID media can be found on the Intermec website at www.intermec.com. Additional information is provided in the documentation that came with your RFID kit. 154 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 169
Sensor The label taken sensor (LTS) is a photoelectric sensor that enables the printer's firmware to detect if the last printed label, ticket, tag, etc. has been removed before printing another copy. The LTS cannot be used with a paper cutter. PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 170
service technician. The printer can accommodate these interface boards: • 802.11 Radio Interface Board • Parallel Interface Board (IEEE 1284) • Double Serial Interface Board • Serial/Industrial Interface Board • RFID/Serial Interface Board 156 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 171
B Default Settings 157 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 172
the printer to factory default settings, the printer uses these values. The commands are grouped by function and reflect the organization of the IPL and Fingerprint setup menus. For detailed information on most of the commands, see the Intermec Fingerprint Command Reference Manual or the IPL Command - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 173
) Wireless 802.11 (if an 802.11 radio is installed) RFID Parameters Parameter Mode Tagadjust Retries Voidtext Fieldstrength Default Value Enable +0% 1 N/A 100 Feedadjust Parameters Parameter Startadjust Stopadjust Default Value 0 0 PX4i and PX6i High Performance Printer User's Manual 159 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 174
Label (with gaps) Thermal transfer 90 25 0 14 0 dots 85 40 +0% 10 0 dots N/A Fast 0 Print Defines Parameters Parameter Head resistance Testprint Print speed LSS test Clip default Cmd language Default Value N/A N/A 100 mm/sec N/A Off N/A 160 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 175
COM Parameters Parameter USB keyboard Default Value US Network Parameters Parameter IP selection IP address Netmask Default router IPv6 selection IPv6 address Nameserver Nameserver6 Default Value DHCP+BOOTP N/A N/A N/A Auto N/A N/A N/A PX4i and PX6i High Performance Printer User's Manual 161 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 176
Retries Voidtext Fieldstrength Default Value Enable N/A +0% 1 N/A 100 Test/Service Parameters Parameter Testprint Config Test labels Format Page UDC Font Data dump Memory reset LSS test Cmd language Default Value N/A No All N/A N/A 162 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 177
Configuration Parameters Parameter Emulation mode Print speed Cutter LTS calibration Appendix B - Default Settings Default Value Gap DT (Direct Thermal) 1200 dots Fast 420 0% 0 0 0 0 0 Default Value None 4 in/sec Not installed Not installed PX4i and PX6i High Performance Printer User's Manual 163 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 178
Appendix B - Default Settings 164 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 179
C Fingerprint and IPL Setup Menus The setup parameters of the printer control the way the printer operates. This appendix provides an overview of the setup menu you can use to configure parameters for your printer. 165 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 180
NEW LINE NEW LINE: CRN/ELWFLINE: LFNEW LINE: CR SER-COM,UART1: REC BUF REC BUF: 10000 SER-COM,UART1: TRANS BUF TRANS BUF: 1024 Fingerprint Net-Com,NET1 Menu SETUP: NET-COM,NET1 NET-COM,NET1: NEW LINE NEW LINE: CRN/ELWFLINE: LFNEW LINE: CR 166 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 181
. RFID: TAGADJUST TAGADJUST: +0 RFID: RETRIES RETRIES: 1 RFID: VOIDTEXT VOIDTEXT: VOID Read-only RFID: FIELDSTRENGTH FIELDSTRENGTH: 72 Fingerprint Feedadj Menu SETUP: FEEDADJ FEEDADJ: STARTADJ STARTADJ: +0 FEEDADJ: STOPADJ STOPADJ: +0 PX4i and PX6i High Performance Printer User's Manual 167 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 182
displayed if a paper sensor is installed. MEDIA: TESTFEED MEDIA: TESTFEED MODE MEDIA: LEN (SLOW MODE) TESTFEED: 26 28 0 10 Press E to perform a testfeed. Values are read-only. TESTFEED MODE: FATSETSTFEED MODE: SLOW LEN (SLOW MODE): 0 168 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 183
: ZSCiMmD LANGUAGE: DSim PRINT DEFS: LTS Only displayed if a paper sensor is installed. LTS: LTS ADJUST LTS: LTS TEST LTS: LTS VALUE REMOVE LABEL AND PRESS ENTER REMOVE LABEL ENTER TO STOP LTS VALUE: 10 SENSITIVITY 10 OUT OF 9-10 PX4i and PX6i High Performance Printer User's Manual 169 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 184
: 1 STOP BITS: 2 SER-COM: PROTOCOL PROTOCOL: XOPNROXTOOFCFOL: XOPNR/OXTOOFCFO+LS:TATUS STANDARD IPL COM Menu SETUP: COM COM: USB KEYBOARD USB KEYBOARD: USUSB KEYBOARD: SWUESDBISKHEYBOARD: FRUESNBCHKEYBOARD: GEURSMBANKEYBOARD: USER DEFINED 170 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 185
PRINT DEFS: LTS Only displayed if a paper CMD LANGUAGE: IPCLMD LANGUAGE: ZSCiMmD LANGUAGE: DSCiMmD LANGUAGE: FiCnMgDerLpArNiGnUtAGE: Direct Protocol LTS: LTS ADJUST REMOVE LABEL AND PRESS ENTER LTS: LTS TEST REMOVE LABEL ENTER TO STOP PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 186
: 4 IN/SEC 86XX-15MIL CUTTER: NCOOTNFIINGS:TALLED ENCAOBNLFEIG: DISABLE CONFIGURATION: LTS CALIBRATION LTS CALIBRATION: PRESS Labels are fed out REMOVE LABEL AND PRESS ENTER Press E SENSITIVITY 9 OUT OF 8-14 Read only, press E 172 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 187
D Advanced Configuration This appendix contains information on the printer file system and how to modify the appearance of the printer web page. 173 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 188
of the printer is case-sensitive, which is important because filenames in Fingerprint commands are translated into capital letters by default. Directories or files with lowercase names are inaccessible for Fingerprint commands and programs. 174 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 189
(CF) card file system used to store files such as large fonts and images. You can also use the CF card to upgrade printer firmware. /dev This directory contains devices used for input/output, such as uart1, Flash, net1, parallel IEEE 1284. PX4i and PX6i High Performance Printer User's Manual 175 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 190
configuration pages. The web server generates these web pages with dynamic information on the fly. This process makes the real-time generated pages of the printer appear in the Intermec style. The colors and logo of the customer are ignored. 176 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 191
Environment Variables Variable bgco coli cona Description Background color, BGCOLOR attribute of BODY tag. Copyright link, link to html file showing Copyright notes. Company name. PX4i and PX6i High Performance Printer User's Manual 177 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 192
Help on, enables a help link on the page. Help link, link associated to the Help tag. Help link name, the label to be shown on the web page. If this parameter is in the webstyle guide file, the variables "heli" and "hena" must have a value. 178 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 193
webstyle guide file, then the variables "suli" and "suna" must have a value. Support link, this is the link associated withe the support tag. Support link name, this is the label to valuers are separated by ampersand (&) characters. PX4i and PX6i High Performance Printer User's Manual 179 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 194
&loat=src%3d\%22/rom/images/ itclogo1.gif\%22+align%3dbottom+alt%3d\%22Intermec_ Technologies_Corporation\ %22+border%3d0 &cona=Intermec+Technologies+Corporation&coli=copyrigh t.htmf&suli=support.htmf&suna=Support&suon=t&trna=Eas yCoder 180 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 195
I Index 181 - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 196
Support 106 control panel, described 5 core and roll, media specifications 144 creating labels 53 cut-off cutter, eprrrionrtimnges, sloagaedi1n0g7m, 1e1d0ia 24 D default configuration Fingerprint 158 IPL 161 serial port settings 56 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 197
head lifted, error message 107 home page customizing printer 176 illustration 59 printer login and password 59 humidity specifications 138 HyperTerminal sending configuration commands 98 setting up wireless communications 63 turning on typing with IPL 99 PX4i and PX6i High Performance Printer User - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 198
25 supply 41 peel-off printing 15 self-strip printing 15 tear-off printing 8 loading ribbon 43 login name, home page 59 LSS position, adjusting 119 LSS too high, error message 107 LSS too low, error message 108 LSS, testing 121 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 199
missing part of printout, troubleshooting 113 missing printout, troubleshooting 113 N navigating in Setup mode 74 Net-Com, NET1 menu, Fingerprint 166 NeFtwinogrekrpmreinntu167, 168 IPL 171 network type choosing Ethernet or wireless 802.11 100 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 200
, error message 111 R real time clock, accessory 156 red light. See LEDs. replacing, printhead 130 required environment variables, web style guide 177 resetting the printer 117 RFID error codes, troubleshooting 116 media, printing on 54 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 201
printing, loading media 15 sensor, calibrating 110 Ser-Com, UART1 menu, Fingerprint 166 serial communications, configuring from web page 77 serial interface default settings 140 illustration and pin descriptions 140 serial port PX4i and PX6i High Performance Printer User's Manual Index default - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 202
65 configuring with IPL 68 WPA2-PSK configuring with Fingerprint 64 configuring with IPL 68 WPA-PSK 95 configuring with Fingerprint 64 configuring with IPL 68 write protected ISO 18000-6B tag 116 Z ZSim, command language changing 4 described 3 PX4i and PX6i High Performance Printer User's Manual - Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 203
- Intermec PX4i | PX4i and PX6i High Performance Printer User's Manual - Page 204
Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2014 Intermec Technologies Corporation. All rights reserved. PX4i and PX6i High Performance Printer User's Manual *935-024-003* P/N 935-024-003
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