Intermec PX4i PX4i and PX6i High Performance Printer User's Manual - Page 125

Troubleshooting Printer Problems and Finding Solutions, IPL Error Messages continued

Page 125 highlights

Chapter 4 - Troubleshooting and Maintaining the Printer IPL Error Messages (continued) Message Description Ready-to-Work Error Indicator Status Number IP configuration error. The printer is trying to Blinking acquire an IP address from the network. Wait for the printer to complete the task before taking any action. No Printhead Printhead not found Off Rebooted Off Initializing Off Printer crash. In most instances, when the printer Off crashes, the screen is reset which causes the Intermec Ready-to-Work indicator to turn off. Printer turned off Off Maintenance Off Psu Over Power supply over temperature Off Temp Printhead Hot The printhead is overheated and needs to Off cool down. Wait for printing to resume automatically. Troubleshooting Printer Problems and Finding Solutions Use this section to find possible solutions to printer problems. Print Quality Problems and Possible Solutions Problem Possible Solution The printout is weak, overall. Try these possible solutions in order: • Make sure that your media setting is appropriate for the type of media you are using. • The contrast may be too low. Try increasing the contrast. • The printhead pressure may be too low. Increase the printhead pressure. For help, see "Adjusting the Printhead Pressure" on page 123. • Replace the printhead. For help, see "Replacing the Printhead" on page 130. The printout is weaker on one side. Adjust the pressure arm. For help, see "Adjusting the Pressure Arm" on page 118. PX4i and PX6i High Performance Printer User's Manual 111

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Chapter 4 — Troubleshooting and Maintaining the Printer
PX4i and PX6i High Performance Printer User’s Manual
111
Troubleshooting Printer Problems and Finding Solutions
Use this section to find possible solutions to printer problems.
IP configuration error. The printer is trying to
acquire an IP address from the network. Wait for the
printer to complete the task before taking any
action.
Blinking
No Printhead
Printhead not found
Off
Rebooted
Off
Initializing
Off
Printer crash. In most instances, when the printer
crashes, the screen is reset which causes the Intermec
Ready-to-Work indicator to turn off.
Off
Printer turned off
Off
Maintenance
Off
Psu Over
Temp
Power supply over temperature
Off
Printhead Hot
The printhead is overheated and needs to
cool down. Wait for printing to resume
automatically.
Off
IPL Error Messages (continued)
Message
Description
Ready-to-Work
Indicator Status
Error
Number
Print Quality Problems and Possible Solutions
Problem
Possible Solution
The printout is weak, overall.
Try these possible solutions in order:
Make sure that your media setting is appropriate for the
type of media you are using.
The contrast may be too low. Try increasing the contrast.
The printhead pressure may be too low. Increase the
printhead pressure. For help, see
“Adjusting the
Printhead Pressure” on page 123
.
Replace the printhead. For help, see
“Replacing the
Printhead” on page 130
.
The printout is weaker on one side.
Adjust the pressure arm. For help, see
“Adjusting the
Pressure Arm” on page 118
.