Intermec PX4i PX4i and PX6i High Performance Printer User's Manual - Page 127

Chapter 4 - Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution The inner edge of the printout is missing. Try these possible solutions in order: • The media may not be properly installed or aligned. Reload the media. For help, see "Loading Media" on page 7. • The small core and supply post may be in the upper position. Move the post to the lower position. • The X-start parameter may be set too low. Increase the setting. The content on my printout is compressed. The print speed may be too high. Lower the print speed. Nothing shows up on my thermal The ink-coated side of the ribbon may not be facing the transfer printout. media. Reload the ribbon. For help, see "Loading Ribbon" on page 43. When I feed or print a label, the Make sure Paper Type is set to Thermal Transfer Ribbon ribbon is not taken up. Instead, it (TTR): spills out of the front of the printer. 1 On your printer's keypad, press T to enter the Setup menu. 2 If you are using Fingerprint, go to Media > Paper Type > Transfer. If you are using IPL, go to Media > Paper Type > TTR. 3 Press E. 4 Press T to exit the Setup menu. The transfer ribbon breaks. Try these possible solutions in order: • Make sure that your media setting is appropriate for the type of media you are using. • Make sure that the ribbon is fitted correctly. Reload the ribbon. For help, see "Loading Ribbon" on page 43. • The energy control may be faulty. For help, contact your Intermec service representative. The transfer ribbon wrinkles. Try these possible solutions in order: • You may need to adjust the label stop sensor. For help, see "Adjusting the Label Stop Sensor" on page 119. • The printhead pressure may be too high. Decrease the printhead pressure. For help, see "Adjusting the Printhead Pressure" on page 123. PX4i and PX6i High Performance Printer User's Manual 113