Kyocera KM-2540 Fax System (P) Operation Guide Rev-1 - Page 134

Problem Check point Corrective procedure Reference page I was able to receive a fax, but it was not printed out and the documents are not in memory. I am not able to receive documents. I am not able to receive documents into memory (Memory Reception). I am not able to perform Polling Reception. I am not able to perform F-Code Based Relay Broadcast Transmission. During registration of an F-Code Box, an error occurs when I enter the subaddress is entered and I cannot register the F-Code Box. I am not able to perform F-Code Based Confidential Transmission. Is Fax Forwarding turned ON? Check the Fax Forwarding setting. Is the modular cord connected correctly? Connect the modular cord correctly. Is Communication Error displayed? Perform the necessary procedure to correct the error and try to receive the documents again. Is TX/RX Restriction (transmission or Turn OFF TX/RX Restriction reception) turned ON? (transmission or reception). Is the memory in your fax machine full? Try to receive the documents once again after memory becomes available or after you create available space in memory. Did the transmitting party perform the Polling Transmission procedure correctly? Check with the transmitting party. Does the relay station fax machine have the appropriate F-Code Based Relay capabilities? If the relay station fax machine does not one have the appropriate F-Code Based Relay capabilities, Relay Broadcast Transmission will NOT be possible. Check with the relay station. Is there an appropriate box (equal to Check with the relay station. an F-Code Relay Box) registered in the relay station's fax machine? Do the subaddress and the F-Code password that you entered match the corresponding subaddress and password that are registered in the relay station's fax machine? If you think the information you entered IS correct, check with the other party. Is the memory in the relay station's fax Check with the relay station. machine full? Is the subaddress you are trying to enter the same as a registered Encryption Box number? You CANNOT register an F-Code Box subaddress that is identical to a registered Encryption Box number. Select a different subaddress. Does the destination party's fax If the destination fax machine does not machine have the same F-Code Based have the same F-Code Based Confidential Communication capabilities as your fax machine? Confidential Communication capabilities as your machine, F-Code Based Confidential Transmission will NOT be possible. Check with the destination party. Is there an appropriate box (equal to Check with the destination party. an F-Code Confidential Box) registered in the destination fax? Are the subaddress and the F-Code password that you entered correct? If you think the information you entered IS correct, check with the other party. Is the memory in the receiving party's Check with the receiving party. fax full? 3-49 ______ 8-11 6-27 2-11 3-37 6-42 ______ 4-6 Troubleshooting