Lexmark OptraImage Color 1200r User's Guide - Page 124
Print quality problems continued
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Print quality problems (continued) Problem Colored lines, streaks, or smudges appear on the printed page, or print appears blurred or unclear. Action Replace the photoconductors. If the problem only occurs when printing black, you can replace just the black photoconductor and fuser coating roll. If the problem occurs when printing one of the colors, replace all three of the color photoconductors. See page 94 for more information. Toner specks appear on the page. Replace the fuser coating roll. If it is not time to order a black photoconductor kit, which includes a fuser coating roll, order a separate fuser coating roll (P/N 12A1706). See page 95 for more information. Toner colors the background of the page. Make sure the affected print unit is completely installed in the printer. The page has 100% coverage of one color. Make sure the system board is completely inserted in the printer and the thumbscrews are securely tightened. Refer to the Setup Guide for installation instructions. Make sure the affected print unit is completely installed in the printer. Replace the photoconductors. If the page is black, you can replace just the black photoconductor. If the page is another color, replace all three of the color photoconductors. See page 94 for more information. 110 Chapter 7: Solving printer problems