Lexmark OptraImage Color 1200r User's Guide - Page 129

115

Identifying other problems

You cannot print color.

Make sure the Color Correction menu item is not set to Black & White.

Make sure you’re using a color printer driver.

Make sure color printing is selected from the printer driver.

Make sure the color print units are completely installed in the printer.

Make sure the system board is completely inserted in the printer and the thumb-

screws are securely tightened. Refer to the

Setup Guide

for installation

instructions.

You cannot print the menu

settings page.

Make sure the selected paper source holds A4, letter, or legal size paper. The

menu settings page can only print on those paper sizes. Make sure the

PaperType setting for the selected source is Plain Paper.

You cannot print using the

infrared port.

Make sure neither Infrared Port nor Infrared Buffer is set to Disabled in the

Infrared Menu. Also check the Window Size and Transmit Delay settings. See

page 51 for suggestions about changing these settings.

Make sure the distance between the two infrared ports is 3 m (10 ft) or less. If

necessary, move the ports closer together.

Make sure no objects are between the two ports.

Make sure the computer is set on a level surface.

Bright light, such as direct sunshine or nearby artificial lights, may interfere with

communication. If necessary, turn off lights in the room or close window shades

or blinds.

You cannot print using the

LocalTalk port.

Make sure neither LocalTalk Port nor LocalTalk Buffer is set to Disabled in the

LocalTalk Menu.

Verify that the printer is set up correctly in the Macintosh Chooser.

You cannot receive faxes via the

fax port.

Make sure neither Fax Port nor Fax Buffer is set to Disabled in the Fax Menu.

Make sure the fax machine you have connected to your printer is a class 1 fax

modem.

If power to the modem has been interrupted, complete the following steps

in the

order listed

:

1

Turn the printer power off.

2

Turn the modem power on.

3

Turn the printer power on.

Other printing problems (continued)

Problem

Action

Section	Page
Table of contents	3
Preface ix	3
Trademarks xiii	3
1 Introducing your printer 1	3
2 Changing printer settings 5	3
3 Using color 57	4
4 Managing memory 65	5
5 Paper handling 71	5
6 Replacing supplies 89	6
7 Solving printer problems 99	6
Appendix A: MarkVision 131	6
Appendix B: Printer specifications 143	6
Appendix C: Fonts 147	7
Appendix D: Safety information 153	7
Appendix E: Notices 163	7
Appendix F: Warranty 167	7
Glossary 169	7
Index 183	7
Preface	9
About the manuals	9
Other sources ofinformation	10
Trademarks	13
Introducing your printer	15
Print speed	16
Memory	16
Print quality	16
MarkVision	17
Paper handling	17
Changing printer settings	19
Using the operator panel	20
Menus	22
Using color	71
Communicating incolor	71
Defining color	72
Color tools	74
Adjusting color	75
Printing color and mono jobs	77
Managing memory	79
Printer memory	79
Flash memory	82
Hard disk	82
Managing resources downloaded to flash or disk	83
Paper handling	85
Paper sources and output bins	85
Paper sizes	86
Media guidelines	88
Storing media	94
Avoiding paperjams	94
Loading paper inthe trays	95
Tray linking	96
Using the multipurpose feeder	97
Replacing supplies	103
Ordering supplies	103
Storing supplies	105
When do I replacethem?	106
Recycling usedsupplies	110
Conserving supplies	110
Replacing serviceitems	112
Solving printer problems	113
Understanding printer messages	114
Identifying other problems	123
Clearing paperjams	132
Cleaning the LEDs	140
Cleaning the fuser coating roll	141
Calling for service	143
MarkVision	145
Operating systems supported	145
Introducing MarkVision	145
Installing MarkVision on a network	154
Getting updated utilities and drivers	155
Printer specifications	157
Fonts	161
Printing font samples	161
Resident fonts	162
Symbol sets	164
Downloadable fonts	166
Safety information	167
Notices	177
Warranty	181
Glossary	183

Lexmark OptraImage Color 1200r User's Guide - Page 129

Other printing problems continued

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