Epson AcuLaser CX11NF Basics - Page 109

ADF Scanning Problems (CX11NF Only), Copying Problems, Operation Problems, Copy Quality Problems

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ADF Scanning Problems (CX11NF Only) Problem You cannot scan using the Auto Document Feeder Solution • Select Office Mode or Professional Mode in EPSON Scan. • Make sure ADF is selected as the Document Source setting in EPSON Scan. • If the Auto Document Feeder is open, close it and then try again. • Remove any jammed paper, then reload the document and restart EPSON Scan. Copying Problems Operation Problems Problem Solution The CX11N does not • Make sure paper is loaded in the MP Tray or the paper copy cassette. See page 7 for instructions. • Make sure the original is placed face-down on the document table or face-up in the Auto Document Feeder. See page 14. Copy Quality Problems Problem Solution Print quality is not good You may not be using the correct type of paper for copying. The available paper types for copying are not the same as that for printing. Depending on the paper source, the following paper types are available for copying. • MP tray: Plain paper, Letterhead, Recycled paper, Colored paper, Transparencies, Labels • Optional paper cassette: Plain paper, Letterhead, Recycled paper, Colored paper Coated paper, thick paper, and papers such as postcards or envelopes are not available for copying. Copying Problems 109

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Copying Problems
109
ADF Scanning Problems (CX11NF Only)
Copying Problems
Operation Problems
Copy Quality Problems
Problem
Solution
You cannot scan
using the Auto
Document Feeder
• Select
Office Mode
or
Professional Mode
in EPSON Scan.
•
Make sure
ADF
is selected as the Document Source setting in
EPSON Scan.
•
If the Auto Document Feeder is open, close it and then try
again.
•
Remove any jammed paper, then reload the document and
restart EPSON Scan.
Problem
Solution
The CX11N does not
copy
•
Make sure paper is loaded in the MP Tray or the paper
cassette. See page 7 for instructions.
•
Make sure the original is placed face-down on the document
table or face-up in the Auto Document Feeder. See page 14.
Problem
Solution
Print quality is not
good
You may not be using the correct type of paper for copying. The
available paper types for copying are not the same as that for
printing. Depending on the paper source, the following paper types
are available for copying.
•
MP tray:
Plain paper, Letterhead, Recycled paper, Colored paper,
Transparencies, Labels
•
Optional paper cassette:
Plain paper, Letterhead, Recycled
paper, Colored paper
Coated paper, thick paper, and papers such as postcards or
envelopes are not available for copying.