HP Dc5700 HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition - Page 155

Advanced > Onboard Devices, Screen Message, Probable Cause, Recommended Action - graphics card

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POST Error Messages POST Error Messages (Continued) Screen Message 219-ECC Memory Module Detected. ECC Modules not supported on this platform Probable Cause Recently added memory module(s) support ECC memory error correction. 301-Keyboard Error Keyboard failure. 303-Keyboard Controller Error 304-Keyboard or System Unit Error I/O board keyboard controller. Keyboard failure. 404-Parallel Port Address Conflict Detected Both external and internal ports are assigned to parallel port X. 410-Audio Interrupt Conflict 411-Network Interface Card Interrupt Conflict 501-Display Adapter Failure IRQ address conflicts with another device. IRQ address conflicts with another device. Graphics display controller. 510-Flash Screen image Flash Screen image has corrupted errors. Recommended Action 1. If additional memory was recently added, remove it to see if the problem remains. 2. Check product documentation for memory support information. 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depressed. 4. Replace keyboard. 1. Reconnect keyboard with computer turned off. 2. Replace the system board. 1. Reconnect the keyboard with computer turned off. 2. Ensure that none of the keys are depressed. 3. Replace keyboard. 4. Replace system board. 1. Remove any parallel port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 1. Reseat the graphics card (if applicable). 2. Clear CMOS. 3. Verify that the monitor is attached and turned on. 4. Replace the graphics card (if applicable). Reflash the system ROM with the latest BIOS image Service Reference Guide, dc5700 437804-001 C-3

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Service Reference Guide, dc5700
437804-001
C–3
POST Error Messages
219-ECC Memory
Module Detected. ECC
Modules not supported
on this platform
Recently added memory
module(s) support ECC
memory error correction.
1. If additional memory was recently
added, remove it to see if the
problem remains.
2. Check product documentation for
memory support information.
301-Keyboard Error
Keyboard failure.
1. Reconnect keyboard with computer
turned off.
2. Check connector for bent or missing
pins.
3. Ensure that none of the keys are
depressed.
4. Replace keyboard.
303-Keyboard
Controller Error
I/O board keyboard
controller.
1. Reconnect keyboard with computer
turned off.
2. Replace the system board.
304-Keyboard or
System Unit Error
Keyboard failure.
1. Reconnect the keyboard with
computer turned off.
2. Ensure that none of the keys are
depressed.
3. Replace keyboard.
4. Replace system board.
404-Parallel Port
Address Conflict
Detected
Both external and internal
ports are assigned to
parallel port X.
1. Remove any parallel port expansion
cards.
2. Clear CMOS.
3. Reconfigure card resources and/or
run Computer Setup.
410-Audio Interrupt
Conflict
IRQ address conflicts with
another device.
Enter Computer Setup and reset the IRQ
in
Advanced > Onboard Devices
.
411-Network Interface
Card Interrupt Conflict
IRQ address conflicts with
another device.
Enter Computer Setup and reset the IRQ
in
Advanced > Onboard Devices
.
501-Display Adapter
Failure
Graphics display
controller.
1. Reseat the graphics card (if
applicable).
2. Clear CMOS.
3. Verify that the monitor is attached
and turned on.
4. Replace the graphics card (if
applicable).
510-Flash Screen image
corrupted
Flash Screen image has
errors.
Reflash the system ROM with the latest
BIOS image
POST Error Messages
(Continued)
Screen Message
Probable Cause
Recommended Action