HP Dc5700 HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition - Page 172

Problem, Cause, Solution, Power LED flashes Red, four

Page 172 highlights

Troubleshooting Without Diagnostics Solving Power Supply Problems (Continued) Problem Cause Solution Power LED flashes Red, four times, once every second, followed by a two second pause, and the computer beeps four times. Beeps continue for five iterations after which the LED flashes will continue until the problem is resolved. Power failure (power supply is overloaded). 1. Check that the voltage selector (some models), is set to the appropriate voltage. Proper voltage depends on the region. 2. Open the hood and ensure the 4- or 6-wire power supply cable is seated into the connector on the system board. 3. Check if a device is causing the problem by removing ALL attached devices (such as hard, diskette or optical drives, and expansion cards). Power on the system. If the system enters the POST, then power off and replace one device at a time and repeat this procedure until failure occurs. Replace the device causing the failure. Continue adding devices one at a time to ensure all devices are functioning properly. 4. Replace the power supply. 5. Replace the system board. D-8 437804-001 Service Reference Guide, dc5700

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D–8
437804-001
Service Reference Guide, dc5700
Troubleshooting Without Diagnostics
Power LED flashes Red, four
times, once every second,
followed by a two second
pause, and the computer
beeps four times. Beeps
continue for five iterations
after which the LED flashes
will continue until the
problem is resolved.
Power failure (power
supply is overloaded).
1. Check that the voltage selector
(some models), is set to the
appropriate voltage. Proper
voltage depends on the region.
2. Open the hood and ensure the
4- or 6-wire power supply cable
is seated into the connector on
the system board.
3. Check if a device is causing the
problem by removing ALL
attached devices (such as hard,
diskette or optical drives, and
expansion cards). Power on the
system. If the system enters the
POST, then power off and
replace one device at a time
and repeat this procedure until
failure occurs. Replace the
device causing the failure.
Continue adding devices one at
a time to ensure all devices are
functioning properly.
4. Replace the power supply.
5. Replace the system board.
Solving Power Supply Problems
(Continued)
Problem
Cause
Solution