HP Dc5700 HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition - Page 161

Activity, Beeps, Possible Cause, Recommended Action, Red Power LED - 4 beeps

Page 161 highlights

POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Red Power LED flashes three times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Red Power LED flashes four times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Red Power LED flashes five times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps 3 4 5 Possible Cause Processor not installed (not an indicator of bad processor). Power failure (power supply is overloaded). Pre-video memory error. Recommended Action 1. Check to see that the processor is present. 2. Reseat the processor. 1. Open the hood and ensure the 4 or 6-wire power supply cable is seated into the connector on the system board. 2. Check if a device is causing the problem by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Power on the system. If the system enters the POST, then power off and replace one device at a time and repeat this procedure until failure occurs. Replace the device that is causing the failure. Continue adding devices one at a time to ensure all devices are functioning properly. 3. Replace the power supply. 4. Replace the system board. Ä To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module. 1. Reseat DIMMs. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. Service Reference Guide, dc5700 437804-001 C-9

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Service Reference Guide, dc5700
437804-001
C–9
POST Error Messages
Red Power LED
flashes three times,
once every
second, followed
by a two second
pause. Beeps stop
after fifth iteration
but LEDs continue
until problem is
solved.
3
Processor not
installed (not an
indicator of bad
processor).
1. Check to see that the processor is
present.
2. Reseat the processor.
Red Power LED
flashes four times,
once every
second, followed
by a two second
pause. Beeps stop
after fifth iteration
but LEDs continue
until problem is
solved.
4
Power failure
(power supply is
overloaded).
1. Open the hood and ensure the 4 or
6-wire power supply cable is seated
into the connector on the system
board.
2. Check if a device is causing the
problem by removing ALL attached
devices (such as hard, diskette, or
optical drives, and expansion cards).
Power on the system. If the system
enters the POST, then power off and
replace one device at a time and
repeat this procedure until failure
occurs. Replace the device that is
causing the failure. Continue adding
devices one at a time to ensure all
devices are functioning properly.
3. Replace the power supply.
4. Replace the system board.
Red Power LED
flashes five times,
once every
second, followed
by a two second
pause. Beeps stop
after fifth iteration
but LEDs continue
until problem is
solved.
5
Pre-video memory
error.
Ä
To avoid damage to the DIMMs or the
system board, you must unplug the
computer power cord before
attempting to reseat, install, or remove
a DIMM module.
1. Reseat DIMMs.
2. Replace DIMMs one at a time to
isolate the faulty module.
3. Replace third-party memory with HP
memory.
4. Replace the system board.
POST Diagnostic Front Panel LEDs and Audible Codes
(Continued)
Activity
Beeps
Possible Cause
Recommended Action