HP Dc5700 HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition - Page 170

Troubleshooting Without Diagnostics Solving Minor Problems (Continued) Problem Cause System does not power on and the LEDs on the front of the computer are not flashing. System unable to power on. Possible Solution Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then: 1. Check that the voltage selector, located on the rear of the power supply on some models, is set to the appropriate voltage. Proper voltage setting depends on your region. 2. Remove the expansion cards one at a time until the 5V_aux light on the system board turns on. 3. Replace the system board. OR Press and hold the power button for less than 4 seconds. The hard drive LED does not turn on green. 1. Check that the unit is plugged into a working AC outlet. 2. Open hood and check that the power button harness is properly connected to the system board. 3. Check that both power supply cables are properly connected to the system board. 4. Check to see if the 5V_aux light on the system board is turned on. If it is turned on, then replace the power button harness. 5. If the 5V_aux light on the system board is off, then replace the power supply. 6. Replace the system board. D-6 437804-001 Service Reference Guide, dc5700