HP Dc5700 HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition - Page 193

Verify Network Connectivity, that a, the Remote System Installation

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Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Network controller stops working without apparent cause. (continued) The network controller is defective. New network card will not boot. New network card may be defective or may not meet industry-standard specifications. Cannot connect to network server when attempting Remote System Installation. The network controller is not configured properly. System setup utility reports unprogrammed EEPROM. Unprogrammed EEPROM. Solution Replace the system board. Install a working, industry-standard NIC, or change the boot sequence to boot from another source. Verify Network Connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for your NIC. Flash the ROM. Service Reference Guide, dc5700 437804-001 D-29

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Service Reference Guide, dc5700
437804-001
D–29
Troubleshooting Without Diagnostics
Network controller stops
working without apparent
cause.
(continued)
The network controller is
defective.
Replace the system board.
New network card will
not boot.
New network card may be
defective or may not meet
industry-standard
specifications.
Install a working, industry-standard
NIC, or change the boot sequence
to boot from another source.
Cannot connect to
network server when
attempting Remote
System Installation.
The network controller is
not configured properly.
Verify Network Connectivity, that a
DHCP Server is present, and that
the Remote System Installation
Server contains the NIC drivers for
your NIC.
System setup utility
reports unprogrammed
EEPROM.
Unprogrammed EEPROM.
Flash the ROM.
Solving Network Problems
(Continued)
Problem
Cause
Solution