HP Dc5700 HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition - Page 169

Power LED flashes Red, Ensure computer air vents are

Page 169 highlights

Troubleshooting Without Diagnostics Solving Minor Problems (Continued) Problem Cause Poor performance is experienced. (continued) Cause unknown. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. Beeps continue for five iterations after which the LED flashes will continue until the problem is resolved. Processor thermal protection activated: A fan may be blocked or not turning. OR The heatsink is not properly attached to the processor. Possible Solution Restart the computer. 1. Ensure computer air vents are not blocked and the cooling fan is running. 2. Open hood, press power button, and see if the processor fan spins. If not spinning, make sure the fan's cable is plugged onto the system board header. 3. Replace the processor heatsink-fan assembly. Service Reference Guide, dc5700 437804-001 D-5

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Service Reference Guide, dc5700
437804-001
D–5
Troubleshooting Without Diagnostics
Poor performance is
experienced.
(continued)
Cause unknown.
Restart the computer.
Computer powered off
automatically and the
Power LED flashes Red
two times, once every
second, followed by a
two second pause, and
the computer beeps two
times. Beeps continue
for five iterations after
which the LED flashes
will continue until the
problem is resolved.
Processor thermal
protection activated:
A fan may be blocked or
not turning.
OR
The heatsink is not
properly attached to the
processor.
1. Ensure computer air vents are not
blocked and the cooling fan is
running.
2. Open hood, press power button,
and see if the processor fan
spins. If not spinning, make sure
the fan's cable is plugged onto
the system board header.
3. Replace the processor
heatsink-fan assembly.
Solving Minor Problems
(Continued)
Problem
Cause
Possible Solution