Sharp MX-M850 MX-M850 MX-M950 MX-M1100 Operation Manual Suite - Page 314

PROBLEMS RELATED TO PRINTING OPERATION Problem Printing does not take place. Point to check Is your computer connected correctly to the machine? Is the machine connected to the same network (LAN, etc.) as your computer? Is the IP address selected correctly? (Windows) Are you using a printer port created using Standard TCP/IP Port? (Windows 2000/XP/Server 2003/Vista) Is AppleTalk active? (Macintosh) Is "Connect via" set to [Ethernet] for AppleTalk? (Mac OS 9) Is your computer in an unstable state? Solution Make sure that the cable is connected securely to the LAN connector or the USB connector on your computer and the machine. If you are on a network, check the connections at the hub as well. The machine must be connected to the same network as your computer. If you do not know which network the machine is connected to, ask the network administrator. If the machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible if the IP address changes. Print the "All Custom Setting List" in the system settings and check the IP address of the machine. If the IP address has changed, change the port setting in the printer driver. ➞ System Settings > "List Print (User)" > "All Custom Setting List" ☞ Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be assigned to the machine. ➞ System Settings (Administrator) > "Network Settings" When a port created with Standard TCP/IP Port in Windows is used and the [SNMP Status Enabled] checkbox is , it may not be possible to print correctly. Change the [SNMP Status Enabled] checkbox to . ☞ Software Setup Guide In Mac OS X, click [Network] in [System Preferences] and select "Built-in Ethernet" in "Show". Click the [AppleTalk] tab and make sure that [Make AppleTalk Active] is selected. In Mac OS 9, open the [Chooser] from the Apple menu and make sure that [Active] is selected. Printing is not possible if [Active] is not selected. Ask your administrator to check if "Enable EtherTalk" is enabled in the system settings (administrator). (The factory default setting is "Enable".) ➞ System Settings (Administrator) > "Network Settings" > "Enable EtherTalk" > Open [AppleTalk] from the [Control Panels] and make sure that [Ethernet] is selected in the "Connect via" menu. Printing is not possible if [Ethernet] is not selected. Printing is sometimes not possible when you run multiple applications at once or there is insufficient memory or hard drive space. Restart your computer. 77