Sharp MX-M850 MX-M850 MX-M950 MX-M1100 Operation Manual Suite - Page 315

Problem Printing does not take place. Two-sided printing does not take place. A tray, finisher, or other peripheral device installed on the machine cannot be used. Point to check Is the machine specified correctly in the software application that you are using for printing? Are the network connection devices operating normally? Is the I/O timeout setting too short? Was a Notice Page printed? Have functions been disabled by the administrator? Does the paper type setting of the selected tray specify a type of paper that cannot be used for two-sided printing? Are you using a special size or type of paper? Have functions been disabled by the administrator? Have the peripheral devices that are installed on the machine been configured in the printer driver? Solution Make sure that the printer driver of the machine is selected in the Print window of the application. If the printer driver does not appear in the list of available printer drivers, it may not be installed correctly. Remove the printer driver and then install it once again. ☞ Software Setup Guide Make sure that the routers and other network connection devices are operating correctly. If a device is not powered on or is in an error state, see the manual of the device to correct the problem. If the I/O timeout setting is too short, errors may occur while writing to the printer. Ask the administrator of the machine to configure an appropriate time in "I/O Timeout". ➞ System Settings (Administrator) > "Printer Settings" > "Interface Settings" > "I/O Timeout" A Notice Page will be printed to indicate the cause of the problem if a print job cannot be performed as specified and the cause is not shown in the display. Read the printed page and take appropriate action. For example, a notice page will be printed in the following situations. • The print job is too large to fit in memory. • A function that has been prohibited by the administrator is specified. * By factory default, Notice Pages are not printed. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. Check "Tray Settings" in the system settings. If the [Disable Duplex] checkbox is selected , two-sided printing using that tray will not be possible. Change the paper type setting to a type that can be used for two-sided printing. ➞ System Settings > "Paper Tray Settings" > "Tray Settings" > "Change" For the paper types and sizes that can be used for two-sided printing, see "SPECIFICATIONS" in the Safety Guide. Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. Open the printer properties and click the [Auto Configuration] button on the [Configuration] tab. (Windows) * If auto configuration cannot be executed, see the Software Setup Guide. 78