Cisco MCS-7825-H3-IPC1 Service Guide - Page 102

Critical Processes to Monitor Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems • Command Line Interface (CLI)-Used for a subset of functions available by using the web browser interfaces and primarily used to re-establish these interfaces if inoperable. The CLI is accessible by using SSH or a serial console port on the appliance. The complete set of CLI commands is described in the Cisco Unified Communications Operating System Administration Guide. • Native Hardware Out of Band Management (OOB)-Supports select features of HP iLO and IBM RSA II. • Secure FTP (SFTP)-Used for secure file push from or pull to the appliance, including CDR/CMR push, trace file push, push of backups or pull or restores, and pull of upgrade files. • Third-party Network Management Systems (NMS)-Monitors appliances by leveraging the exact same interfaces exposed to Cisco network management applications. Certain functions of these applications may not be supported on the appliance if native platform access is required, such as account management, software configuration management, or other forms of native platform manipulation. For example, the system management portal web page on HP servers is not supported, but polling and alerting by using the HP System Insight Manager and the appliance MIB is supported. • Cisco Unified Communications Real-Time Management Tool-Used for perfmon and TCT functions. Figure 3-1 shows the supported interfaces in Cisco Unified CM Release 5.0 and later releases. Figure 3-1 Supported Management Interfaces in Cisco Unified CM Release 5.0 and Later Releases Management Console CUCMS Other NMS CLI Admin Web Pages RTMT • Perlmon •TCT Unified Communications Manager Cluster Nodes Serviceability API (AXL/SOAP) Provisioning API (AXL) SNMP MIB/Trap SSH HTTPS Pager/email Alerts (S)FTP (push CDR/CMR, trace, backups) M M M M M Local Syslog Trace Files CDR (Remote Syslog (Unified Communications Manager services) 274326 Critical Processes to Monitor Table 3-1 describes the critical processes that require monitoring. Be aware of following items while monitoring the processes: • Any of the services, process names, or process sets could change at any time with newer Cisco Unified CM releases without notice. • HOST-RESOURCES-MIB could be deprecated in any future Cisco Unified CM release. Cisco Unified Communications Manager Managed Services Guide 3-2 OL-22523-01