Cisco MCS-7825-H3-IPC1 Service Guide - Page 40
Cisco Unified Real-Time Monitoring Tool
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Cisco Unified Real-Time Monitoring Tool Chapter 1 Overview Administrator users in the Standard Cisco Unified CM Super Users group can access all administrative applications in the Cisco Unified Communications Manager Administration navigation menu, including Cisco Unified Reporting, with a single sign onto one of the applications. Cisco Unified Reporting includes the following capabilities: • A user interface for generating, archiving, and downloading reports • Notification message if a report will take excessive time to generate or consume excessive CPU Generated reports in Cisco Unified Reporting may use any of the following data sources: • RTMT counters • CDR CAR • Cisco Unified CM DB • Disk files • Operating System API calls • Network API calls • Prefs (Windows registry) • CLI • RIS Cisco Unified Real-Time Monitoring Tool Real-Time Monitoring Tool (RTMT) is a client-side application that uses HTTPS and TCP to monitor system performance, device status, device discovery, CTI applications, and voice messaging ports. RTMT can connect directly to devices by using HTTPS to troubleshoot system issues. RTMT performs the following tasks: • Monitor a set of predefined management objects that monitor the health of the system. • Generate various alerts, in the form of e-mails, for objects when values go over/below user-configured thresholds. • Collect and view traces in various default viewers that exist in RTMT. • Translate Q931 messages. • View syslog messages in SysLog Viewer. • Work with performance-monitoring counters. In addition to SNMP traps, RTMT can monitor and parse syslog messages that are provided by the hardware vendors, and then send these alerts to RTMT Alert Central. You can configure RTMT to notify the Cisco Unified CM system administrator if and when the alerts occur. You can configure the notifications for e-mail or Epage or both. For more information, refer to Cisco Unified Real-Time Monitoring Tool Administration Guide. Cisco Unified Communications Manager Managed Services Guide 1-6 OL-22523-01
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