Cisco MCS-7825-H3-IPC1 Service Guide - Page 105

Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems Critical Processes to Monitor Table 3-1 Critical Services to Monitor (continued) Service Stop | Start| Restart Instruction Process Auto Name Restart Description Cisco Messaging Serviceability/Tools > cmi 3 Interface Control Center - Feature Services ***** The Cisco Messaging Interface allows you to connect a simplified message desk interface (SMDI)-compliant external voice-messaging system with the Cisco Unified CallManager. The CMI service provides the communication between the voice-messaging system and Cisco Unified CallManager. The SMDI defines a way for a phone system to provide a voice-messaging system with the information that is needed to intelligently process incoming calls. Cisco CallManager Serviceability/Tools > acserver 3 Attendant Console Control Center - Feature Server Services ***** The Cisco CallManager Attendant Console Server service provides centralized services for Cisco Unified CallManager Attendant Console clients and pilot points. For Attendant Console clients, this service provides call-control functionality, line state information for any accessible line within the Cisco Unified CallManager domain, and caching of directory information. For pilot points, this service provides automatic redirection to directory numbers that are listed in hunt groups and failover during a Cisco Unified CallManager failure. Cisco Extended Serviceability/Tools > cef 3 The Cisco Extended Functions service provides Functions Control Center - Feature support for some Cisco Unified CallManager Services ***** features, including Quality Report Tool (QRT). Cisco Bulk Provisioning Service Serviceability/Tools > BPS 3 Control Center - Feature Services ***** You can activate the Cisco Bulk Provisioning Service only on the first node. If you use the Cisco Unified Bulk Administration Tool (BAT) to administer phones and users, you must activate this service. Cisco TAPS Service Serviceability/Tools > TAPS 3 Control Center - Feature Services ***** The Cisco TAPS Service supports the Cisco Unified CallManager Auto-Registered Phone Tool, which allows a user to upload a customized configuration on an autoregistered phone after a user responds to Interactive Voice Response (IVR) prompts. Cisco Serviceability Reporter Serviceability/Tools > rtmt 3 Control Center - Feature reporter Services ***** The Cisco Serviceability Reporter service generates the following daily reports-Device Statistics, Server Statistics, Service Statistics, Call Activities, Alert, Performance Protection Report. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 3-5