Cisco MCS-7825-H3-IPC1 Service Guide - Page 169

Cisco CallManager System Performance

Page 169 highlights

Chapter 5 Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts Performance Monitoring in RTMT Cisco CallManager System Performance The Cisco CallManager System Performance object provides system performance information about Cisco Unified Communications Manager. Table 5-8 contains information about Cisco CallManager system performance counters. Table 5-8 Cisco CallManager System Performance Counters AverageExpectedDelay CallsRejectedDueToICTThrottling CallThrottlingGenericCounter3 CodeRedEntryExit CodeYellowEntryExit EngineeringCounter1 EngineeringCounter2 EngineeringCounter3 EngineeringCounter4 EngineeringCounter5 EngineeringCounter6 EngineeringCounter7 EngineeringCounter8 QueueSignalsPresent 1-High Counter Description This counter represents the current average expected delay before any incoming message gets handled. This counter represents the total number of calls that were rejected since the start of Cisco CallManager service due to Intercluster Trunk (ICT) call throttling. When the threshold limit of 140 calls per 5 seconds is met, the ICT will start throttling (rejecting) new calls. One cause for ICT call throttling occurs when calls across an ICT enter a route loop condition. This counter represents a generic counter that is used for call-throttling purpose. This counter indicates whether Cisco Unified Communications Manager has entered or exited a Code state (call-throttling mode). Valid values include 0 (Exit) and 1 (Entry). This counter indicates whether Cisco Unified Communications Manager has entered or exited a Code Yellow state (call-throttling mode). Valid values include 0 (Exit) and 1 (Entry). Do not use this counter unless directed by a Cisco Engineering Special build. Cisco uses information in this counter for diagnostic purposes. Do not use this counter unless directed by a Cisco Engineering Special build. Cisco uses information in this counter for diagnostic purposes. Do not use this counter unless directed by a Cisco Engineering Special build. Cisco uses information in this counter for diagnostic purposes. Do not use this counter unless directed by a Cisco Engineering Special build. Cisco uses information in this counter for diagnostic purposes. Do not use this counter unless directed by a Cisco Engineering Special build. Cisco uses information in this counter for diagnostic purposes. Do not use this counter unless directed by a Cisco Engineering Special build. Cisco uses information in this counter for diagnostic purposes. Do not use this counter unless directed by a Cisco Engineering Special build. Cisco uses information in this counter for diagnostic purposes. Do not use this counter unless directed by a Cisco Engineering Special build. Cisco uses information in this counter for diagnostic purposes. This counter indicates the number of high-priority signals in the Cisco Unified Communications Manager queue. High-priority signals include timeout events, internal Cisco Unified Communications Manager keepalives, certain gatekeeper events, and internal process creation, among other events. A large number of high-priority events will cause degraded performance on Cisco Unified Communications Manager and result in slow call connection or loss of dial tone. Use this counter in conjunction with the QueueSignalsProcessed 1-High counter to determine the processing delay on Cisco Unified Communications Manager. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 5-15

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5-15
Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 5
Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts
Performance Monitoring in RTMT
Cisco CallManager System Performance
The Cisco CallManager System Performance object provides system performance information about
Cisco Unified Communications Manager.
Table 5-8
contains information about Cisco CallManager
system performance counters.
Table 5-8
Cisco CallManager System Performance
Counters
Counter Description
AverageExpectedDelay
This counter represents the current average expected delay before any incoming
message gets handled.
CallsRejectedDueToICTThrottling
This counter represents the total number of calls that were rejected since the start
of Cisco CallManager service due to Intercluster Trunk (ICT) call throttling.
When the threshold limit of 140 calls per 5 seconds is met, the ICT will start
throttling (rejecting) new calls. One cause for ICT call throttling occurs when
calls across an ICT enter a route loop condition.
CallThrottlingGenericCounter3
This counter represents a generic counter that is used for call-throttling purpose.
CodeRedEntryExit
This counter indicates whether Cisco Unified Communications Manager has
entered or exited a Code state (call-throttling mode). Valid values include 0 (Exit)
and 1 (Entry).
CodeYellowEntryExit
This counter indicates whether Cisco Unified Communications Manager has
entered or exited a Code Yellow state (call-throttling mode). Valid values include
0 (Exit) and 1 (Entry).
EngineeringCounter1
Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter2
Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter3
Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter4
Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter5
Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter6
Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter7
Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
EngineeringCounter8
Do not use this counter unless directed by a Cisco Engineering Special build.
Cisco uses information in this counter for diagnostic purposes.
QueueSignalsPresent 1-High
This counter indicates the number of high-priority signals in the Cisco Unified
Communications Manager queue. High-priority signals include timeout events,
internal Cisco Unified Communications Manager keepalives, certain gatekeeper
events, and internal process creation, among other events. A large number of
high-priority events will cause degraded performance on Cisco Unified
Communications Manager and result in slow call connection or loss of dial tone.
Use this counter in conjunction with the QueueSignalsProcessed 1-High counter
to determine the processing delay on Cisco Unified Communications Manager.