Cisco MCS-7825-H3-IPC1 Service Guide - Page 519

Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Warning-Level Alarms 481 484 493 495 496 497 20000 30002 30006 30007 30008 30016 30018 30019 30035 CISCO_TELEPRESENCE_500 CISCO_7925 CISCO_9971 CISCO_6921 CISCO_6941 CISCO_6961 CISCO_7905 CISCO_7920 CISCO_7970 CISCO_7912 CISCO_7902 CISCO_IP_COMMUNICATOR CISCO_7961 CISCO_7936 IP_STE Enum Reason Code 2 3 4 6 Reason MisconfiguredDirectoryNumber - There is a configuration mismatch between the directory numbers configured on the phone and the directory numbers configured in the Cisco Unified CM database. If this is a third-party phone, confirm that the phone configuration is correct and matches the Cisco Unified CM configuration. If this is a Cisco IP phone, confirm database replication has a "good status" in the Unified CM Database Status report. This can be found on the Cisco Unified Reporting web page. If the database replication status is good, reset the device. If the problem still persists, restart the TFTP service and the Cisco Unified CM service from the Control Center - Feature Services web page. MalformedRegisterMessage - Cisco Unified CM cannot process a REGISTER message because of a problem with the format of the message. If the device is a third-party phone, confirm that the endpoint is sending a properly formatted REGISTER message. AuthenticationError - The digest userid or password sent from the phone does not match the userid or password configured in Cisco Unified CM. Digest userid is the end-user associated with the phone on the Phone Config page, Digest User drop down box. Password is configured on the end user page, digest credentials box. If this is a third-party phone, ensure the phone digest credentials match the digest credentials configured on the End User web page. If this is a Cisco IP phone, confirm database replication has a "good status" in the Unified CM Database Status report. This can be found on the Cisco Unified Reporting web page. If the database replication status is good, reset the device. If the problem still persists, restart the TFTP service and the Cisco Unified CM service from the Control Center - Feature Services web page. MaxLinesExceeded - The phone is attempting to register more lines than are allowed. The maximum lines per device is 1024. Reduce the number of lines configured on this device. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-285