Cisco MCS-7825-H3-IPC1 Service Guide - Page 384

Unified OS Administration Software Upgrades > TFTP File Management, look for

Page 384 highlights

Error-Level Alarms Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages 18 ObsoleteProtocolVersion-(SCCP only) A SCCP device registered with an obsolete protocol version. Power cycle the phone. Verify that the TFTP service is activated. Verify that the TFTP server is reachable from the device. If there is a firmware load ID configured on the Phone Config page, verify that the firmware load ID exists on the TFTP server (On Cisco Unified OS Administration page, Software Upgrades > TFTP File Management, look for the file name as specified by load ID). 23 DatabaseTimeout-Cisco Unified CM requested device configuration data from the database but did not receive a response within 10 minutes. 25 RegistrationSequenceError-(SCCP only) A device requested configuration information from the Cisco Unified CM at an unexpected time. The Cisco Unified CM had not yet obtained the requested information. 26 InvalidCapabilities- (SCCP only) Cisco Unified CM detected an error in the media capabilities reported by the device during registration. The device reported the capabilities in the StationCapabilitiesRes message. 27 CapabilityResponseTimeout- (SCCP only) Cisco Unified CM timed out while waiting for the device to respond to a request to report its media capabilities. 28 SecurityMismatch-Cisco Unified CM detected a mismatch in the security settings of the device and/or the Unified CM. The following mismatches are detected: 1. The device established a secure connection, yet reported that it does not have the ability to do authenticated signaling. 2. The device did not establish a secure connection, but the security mode configured for the device indicates that it should have done so. 3. The device established a secure connection, but the security mode configured for the device indicates that it should not have done so. 29 AutoRegisterDBError-(SCCP only) Auto-registration of a device failed for one of the following reasons: 1. Auto-registration is not allowed for the device type. 2. An error occurred in the auto-registration stored procedure. 30 DBAccessError-(SCCP only) Auto-registration of a device failed because of an error that occurred while building the station registration profile. 31 AutoRegisterDBConfigTimeout-(SCCP only) Cisco Unified CM timed out during auto-registration of a device. The registration profile of the device did not get inserted into the database in time. 32 DeviceTypeMismatch-(SCCP only) The device type reported by the device does not match the device type configured on the Cisco Unified CM. 33 AddressingModeMismatch-(SCCP only) Cisco Unified CM detected an error related to the addressing mode configured for the device. One of the following errors was detected: 1. The device is configured to use only IPv4 addressing, but did not specify an IPv4 address. 2. The device is configured to use only IPv6 addressing, but did not specify an IPv6 address. Enum Definitions -IPAddressAttributes Value 0 Definition Unknown-The device has not indicated what this IPv4 address is used for 6-150 Cisco Unified Communications Manager Managed Services Guide OL-22523-01

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6-150
Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6
Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Enum Definitions -IPAddressAttributes
18
ObsoleteProtocolVersion—(SCCP only) A SCCP device registered with an obsolete protocol
version. Power cycle the phone. Verify that the TFTP service is activated. Verify that the
TFTP server is reachable from the device. If there is a firmware load ID configured on the
Phone Config page, verify that the firmware load ID exists on the TFTP server (On Cisco
Unified OS Administration page, Software Upgrades > TFTP File Management, look for the
file name as specified by load ID).
23
DatabaseTimeout—Cisco Unified CM requested device configuration data from the database
but did not receive a response within 10 minutes.
25
RegistrationSequenceError—(SCCP only) A device requested configuration information
from the Cisco Unified CM at an unexpected time. The Cisco Unified CM had not yet
obtained the requested information.
26
InvalidCapabilities— (SCCP only) Cisco Unified CM detected an error in the media
capabilities reported by the device during registration. The device reported the capabilities in
the StationCapabilitiesRes message.
27
CapabilityResponseTimeout— (SCCP only) Cisco Unified CM timed out while waiting for
the device to respond to a request to report its media capabilities.
28
SecurityMismatch—Cisco Unified CM detected a mismatch in the security settings of the
device and/or the Unified CM. The following mismatches are detected:
1.
The device established a secure connection, yet reported that it does not have the ability
to do authenticated signaling.
2.
The device did not establish a secure connection, but the security mode configured for the
device indicates that it should have done so.
3.
The device established a secure connection, but the security mode configured for the
device indicates that it should not have done so.
29
AutoRegisterDBError—(SCCP only) Auto-registration of a device failed for one of the
following reasons:
1.
Auto-registration is not allowed for the device type.
2.
An error occurred in the auto-registration stored procedure.
30
DBAccessError—(SCCP only) Auto-registration of a device failed because of an error that
occurred while building the station registration profile.
31
AutoRegisterDBConfigTimeout—(SCCP only) Cisco Unified CM timed out during
auto-registration of a device. The registration profile of the device did not get inserted into
the database in time.
32
DeviceTypeMismatch—(SCCP only) The device type reported by the device does not match
the device type configured on the Cisco Unified CM.
33
AddressingModeMismatch—(SCCP only) Cisco Unified CM detected an error related to the
addressing mode configured for the device. One of the following errors was detected:
1.
The device is configured to use only IPv4 addressing, but did not specify an IPv4 address.
2.
The device is configured to use only IPv6 addressing, but did not specify an IPv6 address.
Value
Definition
0
Unknown—The device has not indicated what this IPv4 address is used for