Cisco MCS-7825-H3-IPC1 Service Guide - Page 177

Chapter 5 Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts Performance Monitoring in RTMT Table 5-17 Cisco IP Manager Assistant Service Counters AssistantsActive LinesOpen ManagersActive SessionsCurrent Counter Description This counter represents the number of assistant consoles that are currently active. An active assistant console exists when an assistant is logged in from the assistant console desktop application. This counter represents the number of phone lines that the Cisco Unified Communications Manager Assistant application opened. An open phone line exists when the application assumes line control from CTI. This counter represents the current number of managers that the Cisco IPMA is servicing. This counter represents the total number of managers assistants that are currently using the Cisco Unified Communications Manager Assistant application. Each manager and each assistant constitute an active session; so, for one manager/assistant pair, this counter would reflect two sessions. Cisco Lines The Cisco Lines object represents the number of Cisco lines (directory numbers) that can dial and connect to a device. Lines represent all directory numbers that terminate on an endpoint. The directory number that is assigned to it identifies the line. The Cisco Lines object does not include directory numbers that include wildcards such as a pattern for a Digital or Analog Access gateway. The Active counter represents the state of the line, either active or not active. A zero indicates that the line is not in use. When the number is greater than zero, this indicates that the line is active, and the number represents the number of calls that are currently in progress on that line. If more than one call is active, this indicates that the call is on hold either because of being placed on hold specifically (user hold) or because of a network hold operation (for example, a transfer is in progress, and it is on transfer hold). This applies to all directory numbers that are assigned to any device. Cisco Locations The Cisco Location object provides information about locations that are defined in Cisco Unified Communications Manager. Table 5-18 contains information on Cisco location counters. Table 5-18 Cisco Locations Counters BandwidthAvailable BandwidthMaximum CallsInProgress OutOfResources Counter Description This counter represents the current bandwidth in a given location. A value of 0 indicates that no bandwidth is available. This counter represents the maximum bandwidth that is available in a given location. A value of 0 indicates that infinite bandwidth is available. This counter represents the number of calls that are currently in progress on a particular Cisco Unified Communications Manager. This counter represents the total number of times that a call on a particular Cisco Unified Communications Manager through the location failed due to lack of bandwidth. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 5-23