Cisco MCS-7825-H3-IPC1 Service Guide - Page 760

CISCO-CCM-MIB Chapter 7 Cisco Management Information Base • ccmQualityReportRequest-QRTRequest • ccmRouteListExhausted-RouteListExhausted • ccmGatewayLayer2Change-DChannelOOS, DChannelISV How can different SNMP traps from Cisco Unified Communication Manager be checked? Following is the procedure for triggering few traps: • ccmPhoneStatusUpdate trap - Set ccmPhoneStatusUpdateAlarmInterv (1.3.6.1.4.1.9.9.156.1.9.4) to 30 or higher in ccmAlarmConfigInfo MIB table. - Disconnect a ccm server that your phones are pointing to. - Phones will unregister. - Connect the ccm server again. - Phones will re-register. - Will get the ccmPhoneStatusUpdate trap. • ccmPhoneFailed trap - Set ccmPhoneFailedAlarmInterval (1.3.6.1.4.1.9.9.156.1.9.2) to 30 or higher in ccmAlarmConfigInfo MIB table. - Make a phone fail. Delete a phone from CM and register the phone again. - For phone failed traps two different scenarios can be tried: Set the phone to point to tftp/ccm server A. plugin the phone to ccm server B on different switch. The phone status is unknown. Will see following: 2007-10-31:2007-10-31 14:53:40 Local7.Debug 172.19.240.221 community=public, enterprise=1.3.6.1.4.1.9.9.156.2.0.2, enterprise_mib_name=ccmPhoneFailed, uptime=7988879, agent_ip=128.107.143.68, version=Ver2, ccmAlarmSeverity=error, ccmPhoneFailures=1. Register a 7960 phone as 7940 phone in the Cisco Unified CM and thus cause the db issue that makes the phone fail trap. • MediaResourceListExhausted trap - Create a Media Resource Group (MRG), have it contains one of the standard ConferenceBridge resource (CFB-2). - Create a Media Resource Group List (MRGL), have it contains the MRG just created. - In the Phone Configuration page for real phones, set MRGL as the phone Media Resource Group List. - Stop the IPVMS which make the ConferenceBridge resource (CFB-2) stop working. - Make conference calls with phones that using the media list, you will see "No Conference Bridge available" in the phone screen. - Then check if a "MediaListExhausted" Alarm/Alert/Trap is generated. • RouteListExhausted trap - Create a Route Group (RG), have it contains one Gateway. - Create a Route Group List (RGL), have it contains the RG just created. - Create a Route Pattern (9.XXXX) that reroute a 9XXXX call through the RGL. - Unregister the gateway. 7-118 Cisco Unified Communications Manager Managed Services Guide OL-22523-01