Cisco MCS-7825-H3-IPC1 Service Guide - Page 398

InvalidIPNetPattern, InvalidPortHandle

Page 398 highlights

Error-Level Alarms Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Recommended Action Your first course of action should be to identify the fallback profile associated with this call. Its name will be present in the alarm. Check that profile from the admin interface, and examine the current setting for "Fallback Number of Correlation DTMF Digits". Increase that value by one, and check if that eliminates these alarms. In general, this parameter should be large enough such that the number of simultaneous IME calls made to enrolled numbers associated with that profile is always substantially less than 10 raised to the power of this number. "Substantially" should be at least a factor of ten. For example, if you always have less than 10,000 simultaneous IME calls for the patterns associated with this fallback profile, setting this value to 5 (10 to the power of 5 is 100,000) will give you plenty of headroom and you will not see this alarm. However, increasing this value also results in a small increase in the amount of time it takes to perform the fallback. As such, it should not be set arbitrarily large; it should be set just large enough to keep clear of this alarm. Another alternative to increasing this parameter is to add another fallback profile with a different fallback DID, and associate that fallback profile with a smaller number of enrolled DID patterns. This will allow you to get by with a smaller number of digits. InvalidIPNetPattern An invalid IP address is configured in one or more SIP route patterns in Cisco Unified CM Administration. Facility/Sub-Facility CCM_CALLMANAGER/CALLMANAGER Cisco Unified Serviceability Alarm Definition Catalog CallManager/CallManager Severity Error (3) Parameters Description(String) IPAddress(String) DeviceName(String) Recommended Action In Cisco Unified CM Administration, verify that the route pattern associated with the device that is identified in this alarm has an accurate and working IP address. You can learn more how to ensure that the IP address is valid by reviewing RFC 2373. InvalidPortHandle The handle for the opened serial port is invalid. CMI cannot read/write to the serial port because the serial port returned an invalid handle value to CMI. The serial port may have returned an invalid handle because the system did not properly detect the USB cable. 6-164 Cisco Unified Communications Manager Managed Services Guide OL-22523-01

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6-164
Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6
Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Recommended Action
Your first course of action should be to identify the fallback profile associated with this call. Its name
will be present in the alarm. Check that profile from the admin interface, and examine the current setting
for "Fallback Number of Correlation DTMF Digits". Increase that value by one, and check if that
eliminates these alarms. In general, this parameter should be large enough such that the number of
simultaneous IME calls made to enrolled numbers associated with that profile is always substantially
less than 10 raised to the power of this number. "Substantially" should be at least a factor of ten. For
example, if you always have less than 10,000 simultaneous IME calls for the patterns associated with
this fallback profile, setting this value to 5 (10 to the power of 5 is 100,000) will give you plenty of
headroom and you will not see this alarm.
However, increasing this value also results in a small increase in the amount of time it takes to perform
the fallback. As such, it should not be set arbitrarily large; it should be set just large enough to keep clear
of this alarm. Another alternative to increasing this parameter is to add another fallback profile with a
different fallback DID, and associate that fallback profile with a smaller number of enrolled DID
patterns. This will allow you to get by with a smaller number of digits.
InvalidIPNetPattern
An invalid IP address is configured in one or more SIP route patterns in Cisco Unified CM
Administration.
Facility/Sub-Facility
CCM_CALLMANAGER/CALLMANAGER
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
Error (3)
Parameters
Description(String)
IPAddress(String)
DeviceName(String)
Recommended Action
In Cisco Unified CM Administration, verify that the route pattern associated with the device that is
identified in this alarm has an accurate and working IP address. You can learn more how to ensure that
the IP address is valid by reviewing RFC 2373.
InvalidPortHandle
The handle for the opened serial port is invalid.
CMI cannot read/write to the serial port because the serial port returned an invalid handle value to CMI.
The serial port may have returned an invalid handle because the system did not properly detect the USB
cable.