Cisco MCS-7825-H3-IPC1 Service Guide - Page 155

5 C H A P T E R Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts This chapter briefly describes the Cisco Unified Communications Real-Time Monitoring Tool (RTMT) tracing capabilities, perfmon objects and counters, and alerts. It contains the following sections: • Cisco Unified Real-Time Monitoring, page 5-1 • Performance Monitoring in RTMT, page 5-2 • Cisco Intercompany Media Engine Performance Objects and Alerts, page 5-74 Cisco Unified Real-Time Monitoring The RTMT runs as a client-side application and uses HTTPS and TCP to monitor system performance, device status, device discovery, CTI applications, and voice messaging ports. RTMT can connect directly to devices by using HTTPS to troubleshoot system issues. Cisco Unified RTMT performs the following tasks: • Monitor a set of predefined management objects that monitor the health of the system. • Generate various alerts, in the form of e-mails, for objects when values go over/below user-configured thresholds. • Collect and view traces in various default viewers that exist in RTMT. • Translate Q931 messages. • View syslog messages in SysLog Viewer. • Work with performance-monitoring counters. In addition to SNMP traps, Cisco Unified RTMT can monitor and parse syslog messages that are provided by the hardware vendors, and then send these alerts to RTMT Alert Central. You can configure RTMT to notify the Cisco Unified CM system administrator when the alerts occur. The notifications can occur by using e-mail or Epage or both. Note Be aware the RTMT is best used for a single cluster. For large and enterprise networks that have multiple clusters deployed, Cisco recommends using Cisco Unified Operations Manager. For details about Cisco Unified Operations Manager, go to http://www.cisco.com/en/US/products/ps6535/index.htm. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 5-1