Cisco MCS-7825-H3-IPC1 Service Guide - Page 212
Cisco Web Dialer, Cisco WSM Connector
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Performance Monitoring in RTMT Chapter 5 Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts Cisco Web Dialer The Cisco Web Dialer object provides information about the Cisco Web Dialer application and the Redirector servlet. Table 5-41 contains information on the Cisco Web Dialer counters. Table 5-41 Cisco Web Dialer Counters CallsCompleted CallsFailed RedirectorSessionsHandled RedirectorSessionsInProgress RequestsCompleted RequestsFailed SessionsHandled SessionsInProgress Counter Description This counter represents the number of Make Call and End Call requests that the Cisco Web Dialer application successfully completed. This counter represents the number of Make Call and End Call requests that were unsuccessful. This counter represents the total number of HTTP sessions that the Redirector servlet handled since the last service startup. This counter represents the number of HTTP sessions that are currently being serviced by the Redirector servlet. This counter represents the number of Make Call and End Call requests that the Web Dialer servlet successfully completed. This counter represents the number of Make Call and End Call requests that failed. This counter represents the total number of CTI sessions that the Cisco Web Dialer servlet handled since the last service startup. This counter represents the number of CTI sessions that the Cisco Web Dialer servlet is currently servicing. Cisco WSM Connector The WSM object provides information on WSMConnectors that are configured on Cisco Unified Communications Manager. Each WSMConnector represents a physical Motorola WSM device. Table 5-42 contains information on the Cisco WSM Connector counters. Table 5-42 Cisco WSM Connector Counters CallsActive CallsAttempted CallsCompleted CallsInProgress DMMSRegistered Counter Description This counter represents the number of calls that are currently active (in use) on the WSMConnector device. This counter represents the number of calls that have been attempted on the WSMConnector device, including both successful and unsuccessful call attempts. This counter represents the number of calls that are connected (a voice path was established) through the WSMConnector device. The counter increments when the call terminates. This counter represents the number of calls that are currently in progress on the WSMConnector device. This includes all active calls. When the number of CallsInProgress equals the number of CallsActive, this indicates that all calls are connected. This counter represents the number of DMMS subscribers that are registered to the WSM. 5-58 Cisco Unified Communications Manager Managed Services Guide OL-22523-01
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