Cisco MCS-7825-H3-IPC1 Service Guide - Page 197

Chapter 5 Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts Performance Monitoring in RTMT Table 5-34 Cisco SIP Normalization (continued) Display Name ScriptResetAutomatically Description This counter indicates the number of times that the system automatically reset the script. The script resets based on the values that are specified in the Script Execution Error Recovery Action and System Resource Error Recovery Action fields in the SIP Normalization Script Configuration window in Cisco Unified CM Administration. This counter specifies a count of the number of automatic script resets after the last manual device reset; this counter increments every time the Cisco Unified CM automatically resets a script due to script errors. If the number in this counter is higher than expected, perform the following actions: • Check for a SIPNormalizationScriptError alarm. • Check for any resource-related alarms and counters in RTMT to determine whether a resource issue is occurring. • Check for any unexpected SIP normalization events in the SDI trace files. Cisco SIP Stack The Cisco SIP Stack object provides information about Session Initiation Protocol (SIP) stack statistics that are generated or used by SIP devices such as SIP Proxy, SIP Redirect Server, SIP Registrar, and SIP User Agent. Table 5-35 contains information on Cisco SIP Stack counters. Table 5-35 Cisco SIP Stack Counters AckIns AckOuts ByeIns ByeOuts CancelIns CancelOuts CCBsAllocated GlobalFailedClassIns Counter Description This counter represents the total number of ACK requests that the SIP device received. This counter represents the total number of ACK requests that the SIP device sent. This counter represents the total number of BYE requests that the SIP device received. This number includes retransmission. This counter represents the total number of BYE requests that the SIP device sent. This number includes retransmission. This counter represents the total number of CANCEL requests that the SIP device received. This number includes retransmission. This counter represents the total number of CANCEL requests that the SIP device sent. This number includes retransmission. This counter represents the number of Call Control Blocks (CCB) that are currently in use by the SIP stack. Each active SIP dialog uses one CCB. This counter represents the total number of 6xx class SIP responses that the SIP device received. This number includes retransmission. This class of responses indicates that a SIP device, that is providing a client function, received a failure response message. Generally, the responses indicate that a server had definitive information on a particular called party and not just the particular instance in the Request-URI. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 5-43