Cisco MCS-7825-H3-IPC1 Service Guide - Page 631

Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Informational-Level Alarms Cisco Unified Serviceability Alarm Definition Catalog CallManager/CallManager Severity Informational Parameters Device Name [String] Reason Code[Enum] Enum Definitions -Reason Code Code 0 1 2 3 4 Reason deviceInitiatedReset-The device has initiated a reset, possibly due to a power cycle or internal error. No action required; the device will reregister automatically. sccpDeviceThrottling-(SCCP only) The indicated SCCP device exceeded the maximum number of events allowed per-SCCP device. Events can be phone calls, KeepAlive messages, or excessive SCCP or non-SCCP messages. The maximum number of allowed events is controlled by the Cisco CallManager service parameter, Max Events Allowed. When an individual device exceeds the number configured in that service parameter, Unified CM closes the TCP connection to the device; automatic reregistration generally follows. This action is an attempt to stop malicious attacks on Unified CM or to ward off excessive CPU usage. No action necessary, the device will reregister automatically. keepAliveTimeout-Unified CM did not receive a KeepAlive message from the device. Possible causes include device power outage, network power outage, network configuration error, network delay, packet drops and packet corruption. It is also possible to get this error if the Unified CM node is experiencing high CPU usage. Verify the device is powered up and operating, verify network connectivity between the device and Unified CM, and verify the CPU utilization is in the safe range (this can be monitored using RTMT via CPU Pegging Alert). No action necessary, the device will reregister automatically. dbChangeNotify-An ApplyConfig command was invoked from Unified CM Administration resulting in an unregistration. No action necessary, the device will reregister automatically. deviceRegistrationSuperceded-An initial device registration request was received but authentication had not yet completed before a new registration request was received. The first registration request was discarded and reregistration should proceed normally. No action is required, the device will reregister automatically. Recommended Action None TestAlarmAppliance Testing alarm for Appliance OS based server only. Facility/Sub-Facility CCM_CALLMANAGER-CALLMANAGER OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-397