Cisco MCS-7825-H3-IPC1 Service Guide - Page 464

Warning-Level Alarms Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages 12 SCCPDeviceThrottling - (SCCP only) The indicated SCCP device exceeded the maximum number of events allowed per-SCCP device. Events can be phone calls, KeepAlive messages, or excessive SCCP or non-SCCP messages. The maximum number of allowed events is controlled by the Cisco CallManager service parameter, Max Events Allowed. When an individual device exceeds the number configured in that service parameter, Unified CM closes the TCP connection to the device; automatic reregistration generally follows. This action is an attempt to stop malicious attacks on Unified CM or to ward off excessive CPU usage. 13 KeepAliveTimeout - A keepalive message was not received. Possible causes include device power outage, network power outage, network configuration error, network delay, packet drops and packet corruption. It is also possible to get this error if the Cisco Unified CM node is experiencing high CPU usage. Verify the device is powered up and operating, verify network connectivity between the device and Cisco Unified CM, and verify the CPU utilization is in the safe range (this can be monitored using RTMT via CPU Pegging Alert). 14 ConfigurationMismatch (SIP only) The configuration on the device does not match the configuration in Cisco Unified CM. This can be caused by database replication errors or other internal Cisco Unified CM communication errors. First go to the Cisco Unified Reporting web page, generate a Unified CM Database Status report, and verify "all servers have a good replication status". If this device continues to unregister with this reason code, go to the CCMAdmin Device web page for the device and click Save. This allows a change notify to be generated to the Unified CM and TFTP services and rebuild a new config file. If the problem still persists, restart the TFTP service and Cisco Unified CM service. 15 CallManagerRestart - A device restart was initiated from Cisco Unified CM, either due to an explicit command from an administrator, or due to a configuration change such as adding, deleting or changing a DN associated with the device. No action necessary, the device will reregister automatically. 16 DuplicateRegistration - Cisco Unified CM detected that the device attempted to register to 2 nodes at the same time. Cisco Unified CM initiated a restart to the phone to force it to rehome to a single node. No action necessary, the device will reregister automatically. 17 CallManagerApplyConfig - An ApplyConfig command was invoked from Unified CM Administration resulting in an unregistration. No action necessary, the device will reregister automatically. 18 DeviceNoResponse - The device did not respond to a reset or restart notification, so it is being forcefully reset. If the device does not reregister within 5 minutes, confirm it is powered-up and confirm network connectivity between the device and Cisco Unified CM. Enum Definitions for IPAddrAttributes Code 0 1 2 3 Reason Unknown-The device has not indicated what this IPv4 address is used for. Administrative only-The device has indicated that this IPv4 address is used for administrative communication (web interface) only. Signal only-The device has indicated that this IPv4 address is used for control signaling only. Administrative and signal-The device has indicated that this IPv4 address is used for administrative communication (web interface) and control signaling. 6-230 Cisco Unified Communications Manager Managed Services Guide OL-22523-01