Cisco MCS-7825-H3-IPC1 Service Guide - Page 753
Troubleshooting, General Tips, Tools > Service Activation/ ControlCenter - Feature Services
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Chapter 7 Cisco Management Information Base CISCO-CCM-MIB Table 7-4 CISCO-CCM-MIB Static Tables Object ccmProductType ccmRegion, ccmRegionPair ccmTimeZone ccmDevicePool Content The table contains the list of product types that are supported with Cisco Unified Communications Manager (or cluster, in the case of a Cisco Unified Communications Manager cluster configuration), including phone types, gateway types, media device types, H323 device types, CTI device types, voice-messaging device types, and SIP device types. ccmRegionTable contains the list of all geographically separated regions in a Cisco Communications Network (CCN) system. The ccmRegionPairTable contains the list of geographical region pairs for a Cisco Unified Communications Manager cluster. Geographical region pairs are defined by Source region and Destination region. The table contains the list of all time zone groups in a Cisco Unified Communications Manager cluster. The tables contains the list of all device pools in a Cisco Unified Communications Manager cluster. Device pools are defined by Region, Date/Time Group, and Cisco Unified CM Group. Troubleshooting The following areas are discussed in this section: • General Tips, page 7-111 • For Linux and Cisco Unified CM Releases 5.x, 6.x, 7.x, page 7-114 • Windows and Cisco Unified CM version 4.x, page 7-115 • Limitations, page 7-115 • Frequently Asked Questions, page 7-116 General Tips The following are general troubleshooting tips: • Check the community string or snmp user is properly configured on the system using the SNMP configuration web pages • Check if Cisco Unified CM SNMP Service is activated and running by checking the ccmservice window and clicking Tools > Service Activation/ ControlCenter - Feature Services. • Check if SNMP Master Agent is running by checking the ccmservice window and clicking Tools > Service Activation/ ControlCenter - Network Services • Check if Cisco Unified CM is running. • If Cisco Unified CM is not running, only the following MIB tables respond: - ccmGroupTable - ccmRegionTable - ccmRegionPairTable OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 7-111
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