Dell 2335dn Dell™ 2335dn MFP User's Guide - Page 283

Symptom Poor print quality or toner adhesion, problems with feeding Dropout, jamming, curl Increased gray background shading/printer wear Excessive curl problems with feeding Jamming, damage to printer Problems with feeding Problem with paper Solution Too moist, too rough, too smooth or embossed; faulty paper lot Try another kind of paper, between 100-400 Sheffield, 4%-5% moisture content. Stored improperly Store paper flat in its moisture-proof wrapping. Too heavy Use lighter paper, use the rear door. Too moist, wrong grain direction or shortgrain construction Use the rear door. Use long-grain paper. Cutouts or perforations Do not use paper with cutouts or perforations. Ragged edges Use good quality paper. NOTE: Do not use letterhead paper printed with low-temperature inks, such as those used in some types of thermography. NOTE: Do not use raised or embossed letterhead. NOTE: The printer uses heat and pressure to fuse toner to the paper. Insure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (180° C or 356° F for 0.1 second). Paper Specifications Category Specifications Acid Content 5.5 pH or lower Caliper 0.094-0.18 mm (3.0-7.0 mils) Curl in Ream Flat within 0.02 in. (5 mm) Cut Edge Conditions Cut with sharp blades with no visible fray. Fusing Compatibility Must not scorch, melt, offset or release hazardous emissions when heated to 180° C (356° F) for 0.1 second. Grain Long Grain Moisture Content 4%-6% by weight Smoothness 100-400 Sheffield