Dell PowerEdge T100 Hardware Owner's Manual - Page 126

Troubleshooting the Microprocessor

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14 For each expansion card you removed in step 10, perform the following steps: a Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. b Open the system. See "Opening the System" on page 47. c Reinstall one of the expansion cards. d Close the system. See "Closing the System" on page 47. e Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. f Run the appropriate online diagnostic test. If the tests fail, repeat step 14 for each expansion card until you are able to single out the faulty expansion card. If the tests fail for all expansion cards, see "Getting Help" on page 139. Troubleshooting the Microprocessor Problem • Error message indicates a processor problem. • Diagnostic indicator code indicates a problem with the processor or system board. • A heat sink is not installed for the processor. Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. 1 If possible, run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 129. 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 47. 4 Ensure that the processor and heat sink are properly installed. See "Replacing the Processor" on page 82. 126 Troubleshooting Your System

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126
Troubleshooting Your System
14
For each expansion card you removed in step 10, perform the following steps:
a
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
b
Open the system. See "Opening the System" on page 47.
c
Reinstall one of the expansion cards.
d
Close the system. See "Closing the System" on page 47.
e
Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
f
Run the appropriate online diagnostic test.
If the tests fail, repeat step 14 for each expansion card until you are
able to single out the faulty expansion card.
If the tests fail for all expansion cards,
see
"Getting Help" on page 139
.
Troubleshooting the Microprocessor
Problem
•
Error message indicates a processor problem.
•
Diagnostic indicator code indicates a problem with the processor or system
board.
•
A heat sink is not installed for the processor.
Action
CAUTION:
Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1
If possible, run the appropriate online diagnostics test. See "Using Dell
PowerEdge Diagnostics" on page 129.
2
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3
Open the system. See "Opening the System" on page 47.
4
Ensure that the processor and heat sink are properly installed. See
"Replacing the Processor" on page 82.